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Whitepapers about IT transformation

  • The need for active visibility

    Research shows that 90% of mean time to resolution is in identifying the problem and 75% of operational issues are usually first identified by end users. This daunting statistic is less than ideal in a consumer-led era and can potentially have debilitating consequences for business revenue and reputation. <p> This whitepaper looks at how active visibility into an enterprise’s technology infrastructure and pervasive use of traffic-based visibility can help to meet your enterprise needs and improve overall customer experience.

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