TechnologyOne is one of the top 150 companies listed on the Australian Stock Exchange (ASX) and has doubled in size every four to five years over the past 30 or so. TechnologyOne delivers its integrated enterprise SaaS solution to the education, federal and local government sectors.
“We selected RingCentral for its unified, cloud-first collaborative communications and video conferencing platform that allows for easy integration with our productivity suite and our customer support system,” said Edward Chung, CEO, TechnologyOne. “The agility of their approach, their product’s ability to provide a great user experience regardless of location and connectivity and the reporting capabilities will support our steep growth trajectory.”
Prior to deploying RingCentral, TechnologyOne had separate communications and contact centre systems, restraining growth via mobile, global and application integration needs. By moving to RingCentral’s cloud communications platform, TechnologyOne now uses a single solution, RingCentral Office®, to connect its global workforce across distributed locations, enabling them to communicate and collaborate using voice, web, and video meetings.
“We have a differentiated approach to cloud communications that enhances productivity and empowers people to work the way they want with collaboration and teamwork at the centre,” said Peter Hughes, vice president for sales, Asia Pacific at RingCentral. “Our solutions have enabled TechnologyOne to connect its global workforce and customers in a way that cannot be achieved with its former systems. As the TechnologyOne team continues to execute on their cloud-first IT strategy, we look forward to partnering with them in new ways.”
If your last access-control update was even a few years ago, you’re probably more exposed to fraud and exploitation than you’d like to be.
It’s not hard to understand why bot management is critical to maintaining business availability and customer satisfaction – but do you know how to properly deal with bots?
Increasing use of encryption has created new challenges for enterprise security managers. Ever more-sophisticated encryption such as Perfect Forward Secrecy (PFS) protects data and may even boost your Google ranking – but it also provides a haven for malicious code that may use encryption to bypass enterprise security controls.
Why nation-state attacks are everyone’s problem
With so much change all the time, how can executives best prepare their businesses to meet the security challenges of the coming years? CSO Australia, in conjunction with Mimecast, explored this question in an interactive Webinar that looks at how the threat landscape has evolved – and what we can expect in 2019 and beyond.