Koluman is a Turkish company that runs an official Mercedes-Benz dealership, manufactures heavy commercial vehicles and building machinery and provides sales and after-sales services to a large global client base, including Turkey, Russia, and the EU. The company operates five distributed branch offices and relies heavily on video conferencing to communicate with employees, customers and business partners.
For a number of years the company had been using a popular multipoint control unit (MCU) and H.323/SIP endpoints for traditional video collaboration. However, Koluman was forced to abandon their hardware MCU due to its frequent crash failures, complex maintenance and lack of flexibility. One of the company’s biggest challenges was to find an alternative video conferencing solution compatible with existing pool of SIP/H.323 endpoints, as the company intended to continue using the devices in their conference rooms.
TrueConf Server, an on-premises software video conferencing solution with multi-platform gateway, appeared to fully meet company’s expectations. TrueConf provides native integration with third-party video conferencing endpoints, which was the primary Koluman’s requirement. IT department particularly distinguish the ease of administration: TrueConf Server took them not more than 20 minutes to deploy and configure the equipment. All corporate information is now safely stored on the company’s server, while the administrators gain full control over their communications and sensitive data.
TrueConf’s system has efficiently replaced hardware MCU and enabled great resilience and scalability. Koluman’s employees can now enjoy high quality video conferences in their meeting rooms and collaborate more efficiently with their colleagues thanks to a wide range of collaboration tools. In future the company intends to equip more conference rooms with TrueConf video conferencing and run webinars with their partners and colleagues.
“Apart from easy H.323/SIP integration, TrueConf offered us user-friendly interface, flexible licensing policy, cross-platform applications, and great collaboration tools”, says Gökhan Türkmen, IT Manager at Koluman Holding. “TrueConf support team was always ready to assist us and explain everything ASAP”.
“We are proud to deliver enterprise-grade video collaboration system that is extremely easy to deploy and maintain”, says Dmitry Odintsov, Chief Executive Officer at TrueConf. “TrueConf’s holistic approach provides consistent video conferencing experience across any room system and creates perfect tools for frictionless collaboration”.
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