Capgemini today announced that a collaborative project to successfully transform RMIT’s systems and service models has won the Digital Transformation Award at the 2019 ISG Paragon Awards™ ANZ. The award recognized a successful collaboration that transformed the University’s digital capabilities, giving it the ability to drive more personalised and connected digital experiences for students and staff.
The partnership successfully upgraded the University’s digital content management system, installed an enterprise CRM platform, embedded agile delivery practices and delivered innovations across Artificial Intelligence (AI) and mobile.
The initiatives supported improvements in student retention, Net Promoter Scores and global competitiveness, while enabling students to be ready for life and work.
Olaf Pietschner, Managing Director of Capgemini in Australia and New Zealand said: “We are delighted and honoured to win this year’s ISG Paragon Award in the Digital Transformation category. This award is a testament to our successful collaboration with RMIT and demonstrates our consistent focus on client success and bringing technological innovations that have an impact on our clients’ business.”
RMIT Chief Information Officer, Paul Oppenheimer, said the award recognized RMIT’s commitment to creating rich and immersive digital experience for its students: “The shared passion and dedication of the RMIT and Capgemini teams have made this vision a reality.”
The ISG Paragon AwardsTM ANZ celebrate the evolution of the sourcing industry through the application of new sourcing approaches and digital technology. The Digital Transformation category, highlights organisations or key business functions that were successfully transformed through relationships that demonstrated high performance leadership and best practices in the sourcing and service management fields.
ISG is a leading global technology research and advisory firm. The winners for the ISG Paragon Awards™ ANZ were selected by an independent panel of industry experts with extensive experience in sourcing and technology.
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