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  • 21 March 2019 10:15

Skedulo Raises US $28 Million in Series B Funding Round Led by M12

Established in Brisbane, global leader in mobile workforce management to use funds to recruit more than 60 additional employees in Australia to meet rising market demand for solutions that can intelligently optimise and engage the deskless workforce

BRISBANE - March 21, 2019 – Skedulo, the leader in mobile workforce management, today announced the closing of a US $28 million Series B funding round led by M12, with participation from returning investors Blackbird and Costanoa Ventures, bringing the company’s total fundraising to US $40.5 million. As part of the financing, Priya Saiprasad, Principal of M12, will join Skedulo’s Board of Directors.

“We founded our company in Brisbane nearly 5 years ago and we’ve remained focused on helping both Australian and global companies overcome the complex challenges of managing a deskless workforce. This is a challenge that impacts billions of mobile workers across millions of enterprises worldwide,” says Matt Fairhurst, CEO and co-founder of Skedulo. “It’s a problem that Skedulo is committed to addressing at scale – something no other solution provider has ever done. We’re inspired every day by our customers who use Skedulo to engage with their workforce in new and innovative ways, from managing schedules to driving productivity.”

He adds, “The way people work is changing and enterprises that capitalise on these changes through modern platforms like Skedulo will be best positioned to compete and lean into rapidly changing customer and employee expectations. We look forward to helping our customers become the next class of industry disruptors with Skedulo’s transformative technology.”

“Skedulo makes it easier than ever for modern businesses to manage a mobile workforce, providing customers the tools and resources needed to empower their employees on the go,” said Priya Saiprasad, principal at M12. “We’re excited to support the Skedulo team in its efforts to better serve customers by enhancing the way employers engage with their employees.”

Skedulo plans to use the funds to increase headcount by 118 percent across its four offices, including adding 60 new sales, marketing, product design, software engineering, and other supporting employees to its Australian offices in Brisbane and Sydney. This will take the total headcount in Australia to more than 120 employees within the next 12 months.

Skedulo will continue to advance its Mastermind™ intelligence engine, a powerful solution that automates and optimises the matching of available and qualified employees to customer needs within the context of the company’s priorities. Skedulo plans to introduce new analytics features and increase the intelligence of the platform through additional machine learning capabilities.

In addition, the company will enable more integrations with enterprise systems of record, such as human resource management, financial management, electronic health records, and payroll systems. The enhancements will serve to increase workflow capabilities while delivering greater flexibility around customisation and configuration.

These developments will allow Skedulo to meet the growing need for advanced mobile workforce management solutions.

Niki Scevak, Partner at Blackbird Ventures, said, “Skedulo is a wonderful example of Australian technology companies thinking globally from day one, with a bold, significant mission. We continue to be inspired by how Skedulo continues to enable and equip the deskless workforce - and we’re proud to be reinvesting in this opportunity. Skedulo’s momentum is another example of how world-class technology companies can be created in Australia and achieve global success."

More than 2.7 billion workers worldwide are deskless, comprising 80 percent of the total global workforce in almost every industry sector and segment, yet few enterprise technologies address their unique needs. By the end of 2022, the global Mobile Workforce Management category is estimated ( to reach a record $9 billion in revenue. The industry’s evolving understanding of the needs of this rapidly expanding population of mobile workers is contributing to the market’s momentum. A growing number of companies are seeking ways to intelligently schedule, dispatch and support these resources in the field, while maintaining unified, trustworthy data.

"The needs of employees who work outside the traditional office setting are becoming a central focus for many organisations as they enact digital transformation initiatives,” said Raul Castanon-Martinez, Senior Analyst at 451 Research. “Organisations will require technologies that allow them to improve mobile employee engagement and productivity.”

He adds, “Skedulo’s mobile workforce management platform provides the flexibility that organisations need to address the complexities involved in managing and improving the productivity of a large, decentralised workforce. The company has a compelling value proposition that should appeal to organizations looking to optimize complex mobile workforce management at scale.”

Skedulo’s platform is comprised of a web and mobile application. For service and operations teams, Skedulo offers faster, easier scheduling and matching at a lower cost to improve customer and employee satisfaction. For mobile workers, the Skedulo mobile app is a powerful productivity solution in the palm of their hands that can help ensure they are doing their best work on every job. The result is happier customers, employees, and more efficient mobile workforce operations.

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About Skedulo:

Launched in 2013 in Brisbane, Skedulo has expanded globally to include offices in the United States, Vietnam, and the United Kingdom. Skedulo has enabled over 120 companies, including as CSG Limited, HealthStrong, and ECL Group, to seamlessly schedule and service more than 5 million appointments around the globe. The company has secured over $40 million in funding to date, led by M12, Costanoa Ventures, and Blackbird.

About M12:

As the corporate venture arm for Microsoft, M12 (formerly Microsoft Ventures) invests in enterprise software companies in the Series A through C funding stage with a focus on big data & analytics, business SaaS, cloud infrastructure, machine learning & artificial intelligence, productivity and security. As part of its value-add to portfolio companies, M12 offers unique access to strategic go-to-market resources and relationships globally. The Company has offices in New York, San Francisco, Seattle, London and Tel Aviv.

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