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  • 22 February 2019 23:44

Phillips Safety Accelerates Product Delivery and Customer Service Response Time with Priority ERP

A single unified system with a holistic view of sales orders and manufacturing processes helps boost customer experience

Priority Software Ltd., a leading global provider of business management solutions, today announced that Phillips Safety Products, a New Jersey-based manufacturer of occupational safety products and prescriptive safety eyewear implemented Priority’s ERP system, significantly reducing time to market and enhancing customer service response time.

With the global protective eyewear market expected to reach close to $3B by 2024 and the introduction of regulations on worker safety one of the major drivers fueling this market, competition is fierce. Family-owned, the Phillips brand boasts more than 100 years in the optical business, producing glasses for world leader, Bausch & Lomb, back in 1905.

Prior to implementing Priority, Phillips depended on two separate, loosely integrated sales and inventory management systems that required duplicate data entry and reporting. Priority replaced their disparate in-house systems with a modern ERP system that provided a holistic view of their entire operations: sales order and manufacturing processes, real-time inventory information, and Priority Talk, the system’s real-time chat communications to enable employees and teams to review open issues and orders. To further enhance customer service, Priority’s flexible API enables Phillips to customize their shipping processes and offer their distributors customized drop-ship service, provided by Priority partner, ShipEngine, a leading shipping API and multi carrier shipping system and integrated into Priority ERP.

Priority ERP thrives on innovation, delivering the tools and functionality to meet the unique needs of growing consumer product manufacturers like Phillips. Powered by flexibility, system openness and mobility tools, Priority believes that ERP systems should and can be easier to use, easier to implement and easier to maintain and enhance. Priority supports manufacturing processes and workflows by delivering the necessary tools to achieve this flexibility, including Business Process Management (BPM), mobile application generator, user-level personalization, business rules generator, and more.

“Coupled with its exceptionally smooth onboarding, Priority’s UI was so easy to use and customize, that in no time, we doubled our licensed Priority users, never expecting so many employees to jump on board so quickly,” said Brian Struble, IT Architect, at Phillips Safety. “It was clear that Priority had what it takes to pull together our entire workflow, especially tying in our manufacturing with our sales, customer service and inventory.”

“At Priority, we strive to make ERP easier by providing a customizable, comprehensive system that streamlines business processes for manufacturers like Phillips Safety,” said Eran Rozenfeld, Managing Director, Priority Software U.S. “We are proud to partner with growing companies like Phillips and add them to our US customer roster. Phillips are a testament to Priority’s ability to deliver the tools and functionality manufacturers need to increase productivity and grow their business.”


About Priority Software

Priority Software provides flexible, end-to-end business management solutions for organizations of all sizes - from accounting software for small businesses, to a full featured ERP platform serving multi-national corporations. Recognized by top industry analysts and professionals for its product innovation, Priority improves business efficiency and the customer experience, providing real time access to business data and insights in the cloud, on premise, and on-the-go. With offices in the US, UK and Israel and a global network of business partners, Priority enables 75,000 companies in 40 countries to manage and grow their business. For more information, visit


Priority Software: Rose Wolfe e.

Spicetree Communications: Wes Rogers t: +1-912-506-0869 e.

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