NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been named in the inaugural FT Future 100, an annual list compiled by The Financial Times which celebrates fast growing UK businesses that are positively contributing to the future of their sector, business, and society.
The accolade builds on the FT 1000, a recent ranking of Europe’s fastest growing companies published by the Financial Times and Statista, in which NewVoiceMedia was featured.
Serving more than 700 customers, NVM is outperforming the rapidly expanding cloud contact centre market twofold and continues to attract new customers through exciting technological developments. It recently unveiled key capabilities that will enable businesses to drive digital transformation and create unified, consistent and integrated experiences irrespective of the channel chosen by the customer.
NewVoiceMedia launched its Foundation in 2010 as part of its commitment to offer skills-based volunteering to local community projects, organise fundraising activities and match the funding raised by employees’ charitable initiatives. In 2016, the company was also among the first to join Pledge 1%, a corporate philanthropy movement which empowers businesses to donate 1% of product, 1% of equity, 1% of profit or 1% of employee time to improve communities around the world.
“It’s a real privilege to be named as part of the FT Future 100”, commented Ashley Unitt, Co-Founder of NewVoiceMedia. “We operate in a multi-billion-dollar market that is accelerating its transition to the cloud and have seen rapid growth, owing to our commitment to helping our customers deliver a better, more emotive customer experience. We’re proud to be able to share this success by contributing to the efforts of creating social impact on a global scale, while enabling our employees to support the causes that are important to them”.
For further information about NewVoiceMedia, visit www.newvoicemedia.com
Email fraud is nothing new, but online criminals have become ever more-effective at spoofing their identities to trick employees into sending them money. The Australian Centre for Cyber Security (ACSC) recorded losses of over $20M to business email compromise (BEC) attacks last year alone, up 230 percent over the previous year – and the full amount is certain to be much larger.
Cybersecurity Insights - Attack
No matter how robust your security, or how diligent your employees, network credentials are a free pass for cybercriminals. This is mostly because employees are relied upon for their own password management. And with more than 4.8 billion sets of stolen credentials said to be available online, odds are that at least a few of your employees’ user IDs and passwords are just waiting to be used by unscrupulous outsiders. Are you ready to stop them?
Cybersecurity Insights - People
Cyber resilience will be particularly important as Australian organisations face increased pressure to quickly detect, respond to, and manage the repercussions of breaches in the wake of 2018’s Notifiable Data Breaches (NDB) scheme.