Media releases are provided as is by companies and have not been edited or checked for accuracy. Any queries should be directed to the company itself.
  • 21 June 2018 21:56

Apple fined with $6.6 Million in Australia because of the “Error 53”

Australia’s government court favored controllers who said Apple disobeyed consumer laws by purposely ‘bricking’ iPhones with a product refresh.

Clients discovered their iPhones and iPads rendered pointless after they had split screens and defective touch ID segments supplanted by outsider administrations.

After they had them supplanted by an outsider, gadgets would indicate ‘Mistake 53’ bug.

Apple has been hit with a $6.6 million (AU$9 million) fine after an Australian court found that the iPhone producer deceives clients with a bug in 2016. A year ago, the Australian Competition and Consumer Commission (ACCC) documented a claim blaming Apple for utilizing programming updates to incapacitate iPhones which hosted split screens settled by third gatherings.

Apple asserted that it bricked – or utilized programming updates to impair – iPhones and iPads to shield clients from potentially malevolent Touch ID sensors, however, the court didn’t get it.

The Australian Federal Court on Tuesday found in the controller’s support.

The court said that Apple had ruptured the nation’s purchaser law by revealing to nearly 275 clients they were not qualified for a cure if their gadget hosted been repaired by a third get-together. The court clarified that customers ought to be permitted to host their screens supplanted by third-get-together organizations, as long as it doesn’t ‘harm the hidden arrangement of the telephone. An Apple representative said in an email the organization had ‘extremely beneficial discussions with the ACCC about this’ without remarking further on the court finding.

The ACCC said after it advised Apple in regards to its examination, the U.S. organization tried to repay clients whose gadgets were influenced inoperable by the product to refresh, known as “mistake 53”.

Up until this point, Apple had reached around 5,000 clients, the ACCC said. The ACCC said in a report that Apple has endeavored to improve staff getting ready, information about certifications and consumer law on its site, and methodology to ensure consistency.

The ‘Mistake 53’ disaster initially ejected in 2016, when shoppers were served up the notice once they had their split screen or flawed Touch ID settled through an outsider administration.

The telephone would experience ‘security watches’ that would, at last, make iPads or iPhones unusable.

Further, Apple released a new software update called iOS 9.2.1 that would establish bricked gadgets. Even after taking it into consideration, the ACCC sought after a claim against Apple in 2017, saying it disregarded Australian Consumer Law.


Submit a media release

Editor's Recommendations

Solution Centres


View all events Submit your own security event

Latest Videos

More videos

Blog Posts

Media Release

More media release