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  • 20 June 2018 11:57

Promapp To Provide BPM Technology To Support European Wizz Air's Growth Plans

Promapp will be rolled out across the airline's Operations, Commercial, Marketing, HR and Finance departments

AUCKLAND (20/6/2018) --- Wizz Air, one of Europe’s fastest growing airlines and the leading low-cost carrier in CEE, will use Promapp’s cloud-based business process management (BPM) software to provide process management technology.

“We have the clear ambition to become one of the top five airlines in Europe within the next ten years, with more than 300 aircraft carrying over 100 million passengers, and a team of 10,000 employees. Promapp will provide us with a centralised intelligence platform where we can record all the core processes in our business,” says Stephen Jones, Executive Vice President and Deputy CEO, Wizz Air.

As part of a wider strategy to fully digitise Wizz Air’s entire business, Promapp will be rolled out across the airline into areas including Operations, Commercial, Marketing, HR and Finance. An initial training event involved over 100 people including managers and department heads from all across the company.

“Together with Promapp we will be able to further optimise and automate our processes, driving our costs even lower and reinforcing our position as the undisputed cost leader in the industry. This will allow us to offer even lower fares to our customers, as well as continuously enhance our customer service,” says Mr Jones.

With Wizz Air growing at over 20 percent per year, Promapp will be particularly beneficial for communicating company processes to new staff. The tool will also guarantee that knowledge is shared and updated in the long term, and that all critical processes are recorded in one place.

“We do not simply see Promapp as an external systems provider but as an integral part of our growth plans. As such we are looking forward to a long and fruitful cooperation together,” says Mr Jones.

As Wizz Air looks to expand its network of destinations, the company will also use Promapp for process variant management, so core processes can be modified to take into account regional differences such as language, culture or regulations.

After a competitive selection process, Wizz Air selected Promapp for its user-friendly platform, with an easily accessible, quick process overview and straight-forward steps for process creation.

Some of the key benefits that Wizz Air expects from deploying Promapp include facilitating the digitalisation of the whole business, faster onboarding of staff and more effortless training, and managing geographical differences in various processes.

For more information about Promapp, visit: www.promapp.com

About Promapp

Established in 2002, Promapp is the business process platform teams love to use. Promapp has helped hundreds of organisations worldwide to unlock their improvement potential with easy-to-follow processes developed, shared and applied by teams every day.

Promapp’s cloud-based business process management (BPM) software makes it easy to create, navigate, share and change business processes, enabling continuous improvement, risk management, quality assurance and business continuity. Providing an intuitive online process repository, an integrated process mapping tool, and a process improvement toolset, Promapp’s proprietary software fosters a thriving business improvement and process management culture. Promapp supports the development of smarter and safer ways to work, while encouraging sharing of information by operational teams rather than limiting it to process analysts and technical specialists.

Promapp’s wide range of public and private sector customers includes: Coca-Cola Amatil, Air New Zealand, WesTrac, Lumo Energy, Toyota, Ricoh, McDonald's, Audi Australia, Department of Justice, Victoria, Adelaide City Council, Central Coast Council and City of Boroondara. The company is headquartered in Auckland, New Zealand. www.promapp.com

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