Melbourne, AU – 20 February, 2018: Noble Systems, a global leader in omnichannel contact centre technology solutions, has announced the dates of its 2018 Select Noble Users Group (SNUG) Conference series. The conferences help Noble’s users “get connected” to their Noble products and collaborate with other users, so they can work faster and smarter, lower costs and optimise results.
Noble Systems hosts the SNUG Conferences in three regions, including the Americas, APAC and EMEA. The 2018 conference dates and locations are: + Americas – 25 - 27 April, Sandpearl Resort in Clearwater Beach, Florida + EMEA – 20 - 21 June, The Intercontinental in Dublin, Ireland + APAC – 24 - 25 October, The Intercontinental (Rialto) in Melbourne, Australia
“The SNUG conferences bring tremendous value to our clients, as they get connected to their systems, to other users and to our team as their technology partner” says Ashley Clayton, General Manager, Noble Systems Australia. “Our educational sessions, interactive workshops and networking events allow attendees to share information and experiences and discover how they can leverage their Noble technologies to meet the challenges of today’s communication environments”.
Key areas of focus at SNUG 2018 will include case studies and best practices for the company’s solutions for contact centre, analytics, workforce management and compliance, with an emphasis on application-focused discussion groups and interactive panels. The SNUG conferences combine business experts, industry leaders and product specialists in an environment that promotes knowledge sharing among users so they can engage with their customers, streamline processes and reduce costs. Learn more on the SNUG 2018 Conference website.
About Noble Systems AUS Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day. Noble offers a unified suite of inbound, outbound and blended omnichannel communications, strategy planning, resource management and compliance tools for companies of all sizes. Our premise, cloud and innovative premise/cloud hybrid platforms include ACD, predictive dialling, blended processing, recording and monitoring, IVR, messaging, interaction analytics, decisioning and workforce management. With a portfolio of more than 150 patents, Noble leads the way in pioneering solutions for the contact centre market. For more information, contact Ashley Clayton at +61 (0) 3 9008 1700 or visit www.noblesystems.com.
Why nation-state attacks are everyone’s problem
Hear from Invictus Games Sydney 2019 CEO, Patrick Kidd OBE and Head of Technology, @James-d-smith -share their insights on how they partnered with Unisys to protect critical data over an open, public WiFi solution.
With so much change all the time, how can executives best prepare their businesses to meet the security challenges of the coming years? CSO Australia, in conjunction with Mimecast, explored this question in an interactive Webinar that looks at how the threat landscape has evolved – and what we can expect in 2019 and beyond.
An interview with CSO's David Braue and Ian Yip, Chief Technology Officer, McAffee.
According to new research conducted by the Ponemon Institute, Australia and New Zealand have the highest levels of data breaches out of the nine countries investigated. This was linked to heavy investment in security detection and an under-investment in security and vulnerability response capabilities