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  • 26 September 2017 08:58

Hyland Named Market Leader in Ovum’s Cloud-Based ECM Decision Matrix

Global research firm highlights OnBase by Hyland and the Hyland Cloud

Hyland, a global provider of software for managing content, processes and cases, has been recognized as a market leader in the “Ovum Decision Matrix: Selecting an Enterprise Content Management Solution for the Cloud, 2017–18.” OnBase by Hyland, an industry leading enterprise information platform, and the Hyland Cloud, Hyland’s hosted deployment platform, received high scores from research and analysis firm Ovum.

OnBase combines the capabilities of ECM, case management, business process management and capture on a single platform that may be deployed on-premises or in the Hyland Cloud – a secure, privately managed, multi-instance cloud hosting architecture with nearly 15 years of deployments. In Ovum’s inaugural Cloud-Based ECM Decision Matrix, OnBase scored maximum points in capture and scanning, and interoperability evaluation criteria. Hyland was also rated as one of the highest scoring vendors for maturity of ECM in the Cloud, revenue growth and deployment success.

“Hyland’s market leader position is a testament to our scaled-up Hyland Cloud infrastructure, as well as our industry leading content services platform capabilities that help accelerate our customers’ business solutions and remove the burden of data center maintenance,” said Patrick Mulcahy, vice president, global cloud services at Hyland. “The Hyland Cloud provides a safe, secure and reliable deployment option that enables cross-industry organisations to leverage OnBase and Hyland’s other cloud-based product offerings.”

In addition to OnBase, organisations worldwide leverage ShareBase by Hyland – Hyland’s cloud-based, file sharing platform – to securely share and collaborate with those inside and outside the company. When used in conjunction with OnBase, sharing content becomes an automated part of business processes for organisations within a wide array of industries, including healthcare, government, higher education, financial services and insurance.

“While selection of cloud-based ECM has been slow to date for many vendors, Hyland has more than 700 hosted customers who have deployed OnBase in the cloud, and many vendors would be envious of this number,” said Sue Clarke, senior analyst, information management at Ovum. “With its long experience of providing ECM in the cloud, Hyland offers compelling hosted information management solution offerings for a wide range of vertical industries.”

The Hyland Cloud is built on multiple co-located data centers worldwide and provides organisations with the precise locations of their content at all times, available with 99.99 percent uptime since the cloud’s inception. It eliminates any instances of co-mingling of data, and is configured and maintained to provide maximum security demonstrated by ongoing audits and adherence to strict ISO-based policies. Authorised users are able to access protected, mission-critical information, while appropriate disaster recovery and business continuity commitments are simultaneously enforced.

To read the report and learn more about Hyland’s market leader placement in the “Ovum Decision Matrix: Selecting an Enterprise Content Management Solution for the Cloud,” visit

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