Using Metrics to Mature Incident Response Capabilities

Using Metrics to Mature Incident Response Capabilities

Incident response requires a symbiotic relationship between people, process and technology. Organizations can take several recommended steps to diminish the threat; however, the risk of compromise can never be eliminated. Knowing this, Mandiant recommends that companies focus on improving the cycle time for their incident response process, defining this as a function of the time between initial compromise and threat containment. To this end, metrics play a key role in maturing an organization’s incident response capability.

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