Dropbox hit by outage on Friday, denies that it was hacked

The file-sharing service says the outage Friday night was sparked by issues stemming from routine internal maintenance

Dropbox service returned Friday night, after an outage of several hours that the file-sharing service blamed on an issue that came up during regular maintenance. A social network post allegedly from a hacker group had claimed responsibility for the outage, but Dropbox dismissed claims that user info had been leaked as hoax.

Users trying access the Dropbox website from around 6 p.m. to 8 p.m. PT were redirected to a status page acknowledging the outage. "We are aware of an issue currently affecting the Dropbox site," a message posted on the site said. "We have identified the cause, which was the result of an issue that arose during routine internal maintenance, and are working to fix this as soon as possible."

The main page of the Dropbox site returned by 8 p.m. PT, but attempts to log in produced an error message.

Just after 8:30 p.m. PT, Dropbox posted via Twitter that service had been restored.

Those claims Dropbox referred to in its tweets came from the Twitter account of a group claiming to be affiliated with the Anonymous hacker movement says it took down the file-sharing service.

In subsequent tweets, the 1775 Sec posted what it claimed was a leak from its hack and said it had hacked Dropbox to mark the one-year anniversary of Aaron Swartz's suicide. Swartz, an Internet pioneer, killed himself January 11, 2013, while facing a variety of hacking charges over allegations that he removed millions of scholarly articles and documents from the Massachusetts Institute of Technology.

Supporters of Swartz have since blamed the government's aggressive prosecution of the case for Swartz's suicide.

Before tweeting that restored service, Dropbox denied to several tech sites on Friday night that it had been hacked, again citing internal maintenance issues as the culprit.

It's not clear precisely how long Drobox's service had been out for, though the earliest tweets about the outage note indicate problems accessing the site around 5:45 p.m. PT.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Follow our new CSO Australia LinkedIn
Follow our new social and we'll keep you in the loop for exclusive events and all things security!
Have an opinion on security? Want to have your articles published on CSO? Please contact CSO Content Manager for our guidelines.

Tags internetAnonymoustwitterfile sharingdropboxInternet-based applications and servicesProductivity & social

More about DropboxMassachusetts Institute of TechnologyTechnology

Show Comments

Featured Whitepapers

Editor's Recommendations

Brand Page

Stories by PCWorld staff

Latest Videos

More videos

Blog Posts