CBA targets fraud with free software

Customers get CA security suite 2008 for free

The Commonwealth Bank of Australia (CBA) is supplying online banking customers with free PC security in a bid to mitigate online fraud.

The next 25,000 customers to sign up to NetBank will receive the Computer Associates (CA) Internet Security Suite 2008, which includes a firewall, antivirus, anti-spyware, antispam, and parental controls.

The suite also includes tools for data migration, backups, and Web site inspection.

The bank's head of online banking and sales, Drew Unsworth, said selecting a security platform is always a challenge, but it is really about educating the public on security.

"We also use CA on our computers so our staff were already familiar with it. We approached all the major vendors for the offer and we were very happy with CA," Unsworth said.

CBA retail banking services group executive Ross McEwan said 20 percent of its 2 million active NetBank customers do not have any form of computer security.

"Antivirus software on home personal computers is just one additional security barrier that can provide assurance for customers when banking online," McEwan said.

"Netcode SMS and tokens, BPAY, improvements to our Hawk-I fraud detection system and delayed third-party payments and limit changes have improved security for our customers over the past twelve months."

Users can download or order the $69.95 software on CD after completing an online quiz. Those who miss out can purchase the application for half price.

The move is one of many partnerships between banks, ISPs, and security vendors. The National Australia Bank offers Spyware Doctor and ZoneAlarm Security Suite for a reduced price to customers, while Westpac points customers to a free Symantec security scan.

Optus has offered the F-Secure security suite, while AOL coaxed users with its own security platform.

Join the newsletter!


Sign up to gain exclusive access to email subscriptions, event invitations, competitions, giveaways, and much more.

Membership is free, and your security and privacy remain protected. View our privacy policy before signing up.

Error: Please check your email address.
Have an opinion on security? Want to have your articles published on CSO? Please contact CSO Content Manager for our guidelines.

More about AOLCA TechnologiesCommonwealth Bank of AustraliaCommonwealth Bank of AustraliaCommonwealth Bank of AustraliaCommonwealth Bank of AustraliaF-SecureNational Australia BankNetBankOptusSymantecWestpacWestpac

Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Brand Page

Stories by Darren Pauli

Latest Videos

More videos

Blog Posts