Cybertrust opens managed security centre

24x7 support eases workload for international sites

IT security company Cybertrust has opened its Asia Pacific Security Operations Centre in Canberra as part of its 24x7 global managed security services (MMS).

The centre picked up its first shift switch-over from its US facility, alleviating double-shift workloads to maintain continuous global support for its clients along with another site in Germany.

Cybertrust recruited 10 new local and foreign IT professionals locally and overseas to run the centre which will serve its commercial business clients. It will operate alongside the company's Bruce data centre which supports network operations for some 50 federal government agencies.

Cybertrust senior vice president for global services Kerry Bailey said the centres are vital to the company's operations because managed security demands 24x7 support.

"As customers begin to take up MSS more widely they will seek out providers who have global capability and highly skilled security practitioners who understand the world-wide security landscape at any given time," Bailey said.

"Those customers will want to be absolutely confident and assured that their organisation's security is in the most experienced hands."

The company also announced the accreditation of its digital credentials and public key infrastructure solution UniCERT, based on the Common Criteria security compliance standard, Evaluation Assurance Level 4 (EAL4+), which verifies the products' functional integrity, security and standardization. The evaluation was completed by the Defence Signals Directorate (DSD), which is the Australian authority for signals intelligence and information security.

UniCERT allows users to provide strong digital credentials for stringent online authentication such as online banking services, or in the delivery of government issued service cards and passports.

Cybertrust senior vice president for identity management Stijn Bijnens said it strives for the accreditation because it is globally recognized as a high global standard.

"Certification to Common Criteria is particularly important because it provides assurance to organisations that the integrity and security of a solution meets world standards," Bijnens said.

The announcement follows last month's accreditation of Cybertrust's Unified Gateway by the DSD, which awarded the solution a 'highly protected' status.

Unified Gateway is an Internet gateway solution which processes about two million e-mails per day and 19 billion suspicious events each month for more than 80,000 federal government end-users.

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