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Viewlocity delivers for Australia Post

  • 06 July, 2005 13:17

<p>Sydney, Australia – 6 July, 2005 – Following a competitive tender, Australia Post has selected Viewlocity’s Control Tower Platform to monitor the delivery of barcoded articles (parcels) throughout the Australia Post delivery network.</p>
<p>Viewlocity will provide Australia Post with one single system to track all barcoded domestic articles (parcels).</p>
<p>“Serving over one million customers daily through 4,477 retail outlets, in addition to delivering twenty million items of mail to more than 9.6 million delivery points and servicing more than 15,000 street posting boxes, we have one of the most complex supply chains in the country,” said an Australia Post spokesperson. “We are constantly analysing and refining our processes, increasing supply chain visibility in an endeavour to provide quality services to our customers.</p>
<p>“With Viewlocity, in conjunction with its network of technology partners, we’ll be able to increase this visibility, enhancing our Track Event Data Capture and Reporting solution.”</p>
<p>This enhanced solution will:
• provide a single source of information for customer enquiries regarding domestic parcels
• provide accurate and simplified reporting</p>
<p>“As the most commonly used supply chain in Australia, Australia Post knows it has a universal service obligation to deliver a quality, affordable service to all mail-using Australians,” commented Fadi Geha, Viewlocity’s Asia Pacific Managing Director. “This is why they’ve chosen to invest in enhancing their existing system to provide a single point of access for all queries dealing with barcoded articles (parcels) within the Australia Post network.</p>
<p>“Implementing Viewlocity’s solution into Australia Post’s operations will not instantly solve all operational issues involved in mail delivery, but it will elevate the level of visibility and problem-solving capability. This in turn means Australia Post can continue to refine its services and remain a global case study as a leading Postal Authority.”</p>
<p>-ends-
About Viewlocity
Viewlocity provides supply chain management software that helps enterprises execute operations more effectively. Our software suite is comprised of visibility, event management, and optimisation components that enable companies to optimise their use of assets and monitor supply chain processes for exceptions. When exceptions occur the optimal response can be determined, minimising disruption to the business. As a result, Viewlocity's customers can run their businesses with significantly smaller reserves of inventory, capacity and people, while improving service levels. To find out how companies use Viewlocity's products to improve their operations, visit www.viewlocity.com.</p>
<p>Media queries:
Gerard Mansour
Red Agency
+61 02 9955 7877
gerard.mansour@redagency.com.au</p>

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