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MRO Software enhances its services offering with new Professional Services Manager

  • 23 February, 2004 11:17

<p>For Immediate Release</p>
<p>MRO Software enhances its services offering with new Professional Services Manager</p>
<p>18-year industry professional brings extensive pre-sales and professional services management experience</p>
<p>SYDNEY – 23 February 2004 - MRO Software, Inc. (Nasdaq: MROI), the leading provider of strategic asset management solutions, today announced the appointment of Rob Heselev as the company’s Professional Services Manager for Australia and New Zealand. Rob will be responsible for developing a responsive team of functional and technical professionals to support the needs of customers throughout ANZ and drive services-led opportunities for the organisation’s asset management offerings.</p>
<p>“I am very pleased to have a person of Rob’s calibre joining our team,” said Kevin Fawver, Director of Professional Services - Asia Pacific for MRO Software. “Rob brings a wealth of experience, having recently held management positions within the consulting practices of two major ERP vendors in the region.”</p>
<p>Based in MRO Software’s Melbourne office, Rob is responsible for co-ordinating the needs, service and support requirements of customers across all of Australia and New Zealand. He will achieve this by developing a practice of industry and technical ‘gurus’ to support the organisation’s growth plans.</p>
<p>“I am looking forward to being part of a growing company with a great reputation in Australia and New Zealand,” said Rob. “By developing a services organisation that is easy to work with, is responsive to customer needs and provides reliable and robust implementations, I believe MRO Software’s professional services team will act as a selling tool for MAXIMO in the region.”</p>
<p>With 18 years of experience in the IT industry, Rob previously held roles in pre-sales and professional services management with PeopleSoft and JD Edwards. He also ran his own company for a number of years offering systems development of mobile computing applications.</p>
<p>Rob will report directly to Kevin Fawver, Director of Professional Services - Asia Pacific.</p>
<p>About MRO Software, Inc.
MRO Software is the leading provider of strategic asset management solutions. The Company’s integrated suite of applications optimises performance, improves productivity and service levels and enables asset-related sourcing and procurement across the entire spectrum of strategic assets.</p>
<p>The Company’s asset management solutions allow customers to manage the complete lifecycle of strategic assets including: planning, procurement, deployment, tracking, maintenance and retirement. Using MRO Software’s solutions customers improve production reliability, labour efficiency, material optimisation, software license compliance, lease management, warranty and service management and provisioning across the asset base.</p>
<p>MRO Software (Nasdaq: MROI) is a global company based in Bedford, Mass., with approximately 900 employees, 10,000 customers and more than 260,000 end-users. The Company markets its products through a direct sales organization in combination with a network of international distributors. MRO Software has sales offices throughout North America, Europe, Asia/Pacific and Latin America. Additional information on MRO Software can be found at</p>
<p>MAXIMO® is a registered trademark, and MRO Software™ is a trademark, of MRO Software, Inc. Other brand names are or may be the trademarks or registered trademarks of their respective owners.</p>
<p>For further information, please contact:
Rochelle Vincent
MRO Software
Phone: + 61 2 9463 7743
<p>Fiona Martin
Max Australia
Phone: +61 2 9954 3492

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