Whitepaper

Penrith City Council Case Study - Productivity Rises as High as the Mountains

Penrith City Council Case Study - Productivity Rises as High as the Mountains

As the Council operations are integral to the community, IT security and the smooth running of IT systems are imperative. However, the complex processes and limited capabilities of the Internet and email filtering system was costing Council many hours in IT maintenance, including installing updates and managing user queries. Any Internet and email system downtime detracted from the IT staff time available to support users. Read more.
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Security Awareness Tip

Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).


  1. Have an incident response plan.

  2. Pre-define your incident response team 

  3. Define your approach: watch and learn or contain and recover.

  4. Pre-distribute call cards.

  5. Forensic and incident response data capture.

  6. Get your users on-side.

  7. Know how to report crimes and engage law enforcement. 

  8. Practice makes perfect.

For the full breakdown on this article

Security ABC Guides

Warning: Tips for secure mobile holiday shopping

I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.