Best Practices for Email Autoreplies
- — Dec. 7, 2012, 5:55 p.m.
In two recent blog posts (The Risks of the Out of Office Notification and Other Risks from Automatic Replies) we discussed the possible threats from automatic email replies, from out of office notifications to read notifications to non-delivery receipts, they all allow information to be leaked – which can then be exploited. So what can administrators and users [...]Read the full article
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Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.