Retail — News
Three Australian retailers sign with Visa CyberSource
Visa subsidiary CyberSource has been selected by the Flight Centre, Cotton On and Kathmandu to secure online payments when customers are booking flights or buying apparel.
Harvey Norman apologises for $5 credit email
Retailer Harvey Norman has issued an apologetic email after it accidently sent out customers a $5 credit offer for signing up to its VIP email, even though they had not opted in to receive it.
4 steps retailers can take to combat flash robs
As the start of holiday shopping season kicks off, retailers know they will no doubt deal with inevitable amounts of theft this year, particularly in a difficult economy. But this season, news of a phenomenon known as flash robbing is putting a new twist on smash-and-grab tactics.
AISA National Conference: In pictures
- Amazon, Apple and Google know more about you than your doctor or lawyer - and Commbank is jealous as hell. - Don’t trust an organisation that doesn’t have a face - because then you can’t punch it in when they screw up, said Marcus Ranum. - 78 percent of the world’s population doesn’t have access to a computer or the internet and therefore avoid all IT security problems.
Adidas websites down after "sophisticated cyberattack"
Adidas has taken down numerous of its websites after suffering a "sophisticated, criminal cyberattack".
Travelodge customers sent spam following security breach
Hotel firm Travelodge has revealed some of its customer email addresses have been accessed following an attack.
Tesco Bank in chaos as customer login choked offline for third day
Some Tesco Bank customers have been unable to see their accounts for a third day, prompting scores of angry comments online.
FTC settles with online retailer that faked UK location
The U.S. Federal Trade Commission has reached a settlement with a California-based Web retailer that allegedly deceived U.K. customers into believing they were protected by their country's consumer trade laws by selling them merchandise through websites with URLs ending in .co.uk, the agency said Thursday.
Get exclusive access to CSO, invitation only events, reports & analysis. 
Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
Warning: Tips for secure mobile holiday shopping
I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.
