Retail News, Features, and Interviews


Three Australian retailers sign with Visa CyberSource

By Hamish Barwick | 13 March, 2013 11:28

Visa subsidiary CyberSource has been selected by the Flight Centre, Cotton On and Kathmandu to secure online payments when customers are booking flights or buying apparel.

Harvey Norman apologises for $5 credit email

By Hamish Barwick | 25 February, 2013 14:49

Retailer Harvey Norman has issued an apologetic email after it accidently sent out customers a $5 credit offer for signing up to its VIP email, even though they had not opted in to receive it.

4 steps retailers can take to combat flash robs

By Joan Goodchild | 30 November, 2011 07:27

As the start of holiday shopping season kicks off, retailers know they will no doubt deal with inevitable amounts of theft this year, particularly in a difficult economy. But this season, news of a phenomenon known as flash robbing is putting a new twist on smash-and-grab tactics.

Adidas websites down after "sophisticated cyberattack"

By Liam Tung | 07 November, 2011 09:51

Adidas has taken down numerous of its websites after suffering a "sophisticated, criminal cyberattack".

Travelodge customers sent spam following security breach

By Carrie-Ann Skinner | 24 June, 2011 21:09

Hotel firm Travelodge has revealed some of its customer email addresses have been accessed following an attack.


AISA National Conference: In pictures

By Zennith Geisler | 11 November, 2011 10:39

- Amazon, Apple and Google know more about you than your doctor or lawyer - and Commbank is jealous as hell. - Don’t trust an organisation that doesn’t have a face - because then you can’t punch it in when they screw up, said Marcus Ranum. - 78 percent of the world’s population doesn’t have access to a computer or the internet and therefore avoid all IT security problems.

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Warning: Tips for secure mobile holiday shopping

I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.