Sydney, 19 August, 2014 - Unified IT monitoring and Business Service Management (BSM) specialist, Centerity Systems, has received the 'Cool Vendor' stamp of approval from the leading industry analyst firm, Gartner.
Centerity Monitor, distributed exclusively in Australia by Applaud, is an all-in-one enterprise-Class IT monitoring and BSM platform that dramatically reduces IT costs and improves system performance and business service continuity.
A key criteria for attaining Gartner's Cool Vendor status is having an offering that brings automation capabilities to common IT management tasks. The firm also looks for products that help organisations improve their internal ITIL processes.
According to Gartner, organisations should be looking to improve their IT operations management (ITOM) by making strategic investments in tools that lower management costs, boost service quality and reduce risks.
The companies featured in its latest Cool Vendors list have demonstrated innovative ways to improve the automation of ITOM tasks. They have also focused on merging the views of system monitoring and business service management.
According to Gartner, Centerity's focus on cross-domains unified monitoring is "both deep and cost-effective, providing a good alternative for those looking to get simplified monitoring capabilities with enterprise features".
This position is backed by Applaud client, Zip Industries, which has been using Centerity since 2013.
“Centerity can monitor all our business critical systems and in particular all those business services we as an IT department need to manage to maintain our critical Citrix infrastructure and vital services," said Nick Mennell, CIO, Zip Industries.
"Centerity’s features include its ability to communicate with any element in the network and to ensure it meets the SLA. We have been able to pre-empt running out of disk space, monitor ports and can take action proactively rather than suffering any downtime."
Gartner says Centerity provides the ability to meet business service management (BSM) and dash boarding requirements which are often required by CIOs and senior managers looking for the 'big picture' of availability.
"When deployed across a larger IT environments, the product has distributed deployment capabilities with multi-tenancy, making it a good fit for managed service providers (MSPs), cloud services providers (CSPs), large corporates or those wishing to provide services across various business units internally," says Gartner.
“Indeed, the Centerity Solution delivered by Applaud enabled me to have immediate line of sight to the health of our business services and also gave me greater insight into the efficiency of my team, said Kathryn Green, Chief Information Officer, Fair Work Commission.
Gartner also noted Centerity's ability to collect data from multiple sources, including in-depth support for platforms such as SAP Hana, MongoDB and OpenStack.
Gartner also noted Centerity's ability to monitor everything from networks and servers to storage - even within virtualised environments. This capability is available both in the company's Enterprise Edition as well as the Standard edition designed for small and mid-sized companies.
"Centerity also offers application instance monitoring of common and popular application types from leading vendors," says the report. "With client interest in unified monitoring approaches increasing, this tool can meet expectations for a low cost."
Gartner says Centerity will appeal to IT managers seeking a "single-picture view" of the availability and health of their infrastructure, applications and critical business services.
"This lower-cost solution appeals to those wrestling with limited staffing and budgets to accomplish an increasingly complex task of managing IT components and services," says the Gartner report.
Applaud Services continues to work with organisations across Australia that are implementing and achieving significant benefits from Centerity monitoring tools.
"Gartner's Cool Vendor award is further evidence of the business benefit that these tools deliver," said Ricci Danieletto, CEO, Applaud. We are pleased to be working closely with such a market-leading developer."
Applaud is a leading Services and Technologies provider to medium-sized corporates with offices in Sydney, Brisbane and Melbourne. The company specialises in Virtualisation and Private Cloud enablement, Cloud Service delivery and Managed Services offerings that assist customers in a variety of markets, including Healthcare, Not-for-profit, Professional Services and Supply Chain, to manage a combination of all of the above.
Customers include Aristocrat, Chandler Macleod, Children’s Medical Research Institute, Cue Clothing, Healthecare, Fred Hollows Foundation, O’Brien Glass, Raine and Horne, The Fred Hollows Foundation, YHA (Youth hostels Australia), Investa Property, and Universal Music.