- 15 February 2013 10:22
Luv-a-Duck to Centralise and Improve and Safety with ComOps Salvus
ComOps, a leading Australian provider of workforce management software has won a contract to deploy Salvus, its safety, risk and claims management software at Luv-a-Duck, a 42-year-old Australian owned and operated agribusiness and one of the country's leading producers of duck products.
Salvus will replace Luv-a-Duck's combination of manual processes and basic software solutions, which could no longer service the needs of the Luv-a-Duck business model across its multiple locations.
Luv-a-Duck is a fully integrated operation, that includes egg production, breeding, hatching, growing, processing, and selling and distribution divisions. The main farm and processing plant are located in Nhill, Victoria; some 4 hours from Luv-a-Duck's head office in Port Melbourne and with 140 of their 220 staff located there, managing safety incidents and hazards was becoming more and more complicated and the delay in getting manual records from the processing plant to the relevant people at head office, was simply not practical or reliable.
"We were after a best of breed safety system. A system where all of our safety information could be recorded, analysed and quickly actioned within one place so that we could not only improve visibility into our safety status across all sites, but also ensure that the relevant people could be notified of incidents in a timely and consistent manner, regardless of their location," stated Antoinette Avery, Human Resources Manager at Luv-a-Duck.
With its comprehensive incident management and reporting connected to hazards and actions, the ComOps Salvus solution will give Luv-a-Duck the visibility that they need, allowing them to not only delve into in-depth analysis and reporting, but to also ensure that the necessary actions are being taken to help maintain and improve their active approach to safety.
Ms Avery added "Our Safety is something that we take a strong stance on. We want our people to come to work knowing that their well-being is valued and that they are operating within a safe environment. After having our incident rate increase four to five years ago, we have really worked hard over recent years to change the safety culture around here and I am proud to say that the numbers of incidents have been dramatically reduced. The fast growing nature of the business however, coupled with the distance between our sites meant that keeping this up into the future was going to be tough. The integrated nature of Salvus will not only allow us to delve deeper into the statistics for further insights to help ensure that those trends continue down, but the real time reporting and notifications will allow us to perform analysis and implement corrective actions quicker and far more effectively."
Luv-a-Duck's decision to proceed with the ComOps Salvus solution was a combination of many factors, including some of the synergies that existed between the two organisations. According to Ms Avery "What we liked about ComOps was not only the fact that like us they were a forty year old Australian based organisation, but it was also the level of support that comes with their systems and the up-to-date information and automatic system processes that will help us ensure that we remain compliant with changing legislation. The user friendly system interface also makes it really easy for managers to quickly record incidents as they occur, reducing the lag in reporting that comes about through manual process, and helping to keep us aligned with the company's vision of innovativeness and efficiency through technology."
Luv-a-Duck are taking a phased implementation approach with Salvus, starting with the incident module.
With a 40 year history of delivering competitive edge through technology, ComOps' Workforce Management Solutions are built on a simple premise: best fit, lowest price, least risk.
The company specialises in Workforce Management Solutions & Services, covering; Rostering & Scheduling, Award Interpretation, Labour Cost Management, Fatigue Risk Management, Leave Management, Time & Attendance, Employee Self-Service Portals, Workforce Analytics, Risk Management & Safety Compliance, and Learning & Development. By focusing on the three crucial areas of people, productivity and profit, our end-to-end solutions have restored millions to the bottom lines of our clients, made entire workforces more productive and also bullet-proofed businesses against future risk.
ComOps solutions are used by some of the world's most recognised global brands; Toshiba, the Hyatt Group, Sara Lee, Bundaberg Brewed Drinks, Melbourne & Olympic Parks Trust, RailCorp, QUBE Logistics, BHP Billiton Iron Ore, DP World, Queensland Department of Public Works, City of Melbourne, and Tasmanian Fire Services to name just a few.
ComOps is a Microsoft Gold Partner, is ISO 9001:2008 Quality Accredited and Government Endorsed.
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Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
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