- 14 February 2013 12:22
Corporate Business Continuity Needs Met Through Newly Developed Kroll Ontrack Recovery Capabilities for NetApp, Dell EqualLogic and VMware
Kroll Ontrack, the leading provider of ediscovery, data recovery and information management products and services, today announced the availability of new proprietary capabilities to address the latest versions and corresponding data loss challenges associated with NetApp® , Dell EqualLogic™, and VMware. Leveraging this unique toolset, Kroll Ontrack has successfully recovered data from both software and hardware failures of current NetApp, Dell EqualLogic and VMware models.
NetApp Storage Systems
Kroll Ontrack can now recover from multiple data loss failures within a NetApp storage environment. This capability was developed as a result of a three-drive failure in a RAID-DP®. Ontrack Data Recovery engineers are now able to emulate the NetApp RAID controller and retrieve the data from the array – even in the areas where there are more than two non-working HDDs. Leveraging this capability, Kroll Ontrack recovered over 30 million files and 7TB for one customer that lost over 14 NetApp storage volumes.
“Through custom real-time development efforts, Kroll Ontrack has made six updates to its Dell EqualLogic toolset in 2012 – each time for a new challenge,” said Robert Bloomquist, principal data recovery engineer, Kroll Ontrack. “Our continuous innovation with respect to this enterprise tool has paid off. We’ve had a 100 percent success rate with Dell EqualLogic recoveries.”
For example, a recent case involved two Dell EqualLogic volumes that were accidentally deleted from the user interface. One of the volumes was an NFS share from a Windows server and contained 600GB of business data, including Lotus Notes data. The other volume contained a VMware VMFS partition with MS SQL virtual servers. The R&D team solved the data structure related corruptions and implemented a full solution, resulting in a 100 percent recovery of the deleted volumes from the NFS share and VMware VMFS volume.
In addition to current model support for NetApp and Dell EqualLogic, Kroll Ontrack is continuously enhancing its VMware capabilities. Recent improvements include faster and more accurate support for VMFS-5, deleted virtual disks and snapshots.
“The value and resources we place on developing tools and capabilities to address new and difficult challenges are where Kroll Ontrack shines,” said Adrian Briscoe, general manager – APAC, Kroll Ontrack. “As a result of our efforts, we are achieving great success with the latest enterprise recovery challenges to ensure our corporate clients are back up and functioning just as they were before the data loss.”
About Kroll Ontrack Inc.
Kroll Ontrack provides technology-driven services and software to help legal, corporate and government entities as well as consumers manage, recover, backup, search, analyse, produce and present data efficiently and cost-effectively. In addition to its award-winning suite of software, Kroll Ontrack provides data recovery, data backup, data destruction, electronic discovery and document review. Kroll Ontrack is a subsidiary of Altegrity, an industry-leading provider of information solutions. For more information about Kroll Ontrack and its offerings please visit: visit: http://www.ontrackdatarecovery.com.au
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Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.