- 24 January 2013 09:40
Dimension Data joins Riverbed Authorised Support Partner Program
More than 20,000 organisations worldwide depend on Riverbed to understand, optimise and consolidate their IT infrastructure, through solutions that overcome performance issues caused by distance, distributed computing, and ever increasing amounts of data. As IT organisations embark on strategic initiatives to virtualise, consolidate, and migrate workloads into cloud environments, users are moved farther from their data. Slow applications, slow file transfers and inefficient websites can negatively impact the performance and success of these initiatives.
Gregg Sultana, Dimension Data’s National Manager, Network Integration said, “We are proud to become one of only a handful of Riverbed partners in the world with global RASP status. The Group has a long history with Riverbed. This, coupled with the strategic investments made by Dimension Data, provides the best audited coverage of Riverbed support globally.
“What’s even more exciting is our new Network Optimisation Assessment (NOA) offering, which is based on Riverbed Cascade network performance management, is being field tested with a select group of clients and became available in December. NOA gives organisations visibility into, and a breakdown of, their network traffic patterns. In addition, it provides accurate performance statistics on how the existing network is performing; identifies top network resource consumers (users and applications), as well as network performance problems; and enables more informed network planning such as reviewing the network for voice, video or even cloud computing. This in turn allows for better selection of performance optimisation and network performance management solutions that will ensure these solutions have a higher potential for delivering on the clients unique business outcomes,” continued Sultana.
“Enterprises benefit from Dimension Data’s global expertise in deploying, integrating, and managing significant technology implementations, which feature Riverbed performance solutions,” said Scott Downie, senior vice president of worldwide support at Riverbed. “As we scale our support organisation to include services from our valued partners, Riverbed is able to focus on our core competencies – providing enterprises with award-winning performance solutions that enable them to accomplish strategic IT initiatives, including IT consolidation, cloud computing, and virtualisation.”
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Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.