Bridge Point achieves Crossbeam Accredited Service Partner (CASP)

Crossbeam Systems, Inc. is a provider of next-generation security platforms for high-performance networks. Crossbeam Accredited Service Partners deliver an exceptionally high level of technical expertise and support.

Bridge Point has established itself as a leading IT services partner in the area of network security and has built strong methodologies for offering Crossbeam products in the Australian market since 2008.

Tim Smith, Director of Bridge Point Communications said, “Achieving Crossbeam’s ‘CASP Support’ status is a great acknowledgement by Crossbeam of the investment we have made and reaffirms our commitment to providing customers with the best network security solutions and technical expertise.

“We have invested heavily to attain the most highly skilled, highly qualified Crossbeam experts in Australia. This focus has enabled us to provide our customers with solutions to their business challenges including securing the public cloud and mobile network without compromising performance, and achieve the business benefits of moving to a next generation data centre including the ability to consolidate, scale, adapt and automate to maximise efficiencies and control operating expenses.

“As a CASP, Bridge Point is now able to provide initial Crossbeam support ‘around the clock’. If required, Bridge Point can escalate the call by logging a case directly with Crossbeam. This means that our customers can get even better support which is more aligned with their needs.”

In order to achieve the CASP ‘Support’ level, Bridge Point has to meet and maintain the following requirements set by Crossbeam:

• Deliver first response Level 1 and Level 2 support

• Maintain certified Crossbeam support engineers on staff

• Purchase X-Series equipment for customer problem reproduction

• Report monthly operational metrics

• Demonstrate full-time technical support capability

David Sykes, Regional Director – South East Asia and Pacific, Crossbeam Systems, said, “Bridge Point is a valued partner with a proven track record who understands how to help customers consolidate and optimise their security infrastructure to achieve business goals. Bridge Point has invested in Crossbeam by developing the right skills and dedicated resources, and that investment is the foundation of its success in the Australian market.”

-ends-

About Bridge Point Communications

Bridge Point provides expertise and solutions in the areas of Information Security, Networking and Data Management with specialisations in Compliance and Critical Infrastructure. Bridge Point has developed strategic partnerships with leading networking, security and data storage vendors including Cisco, NetApp and Check Point.

Established in 2000, Bridge Point serves customers across Australia from its offices in Brisbane and Sydney. Bridge Point recently merged with Server Central to strengthen its Data Management offering with storage, compute and virtualisation capabilities. Bridge Point is a QSA as part of the PCI DSS and was the first IT company in Australia to achieve certification to ISO 27001. www.bridgepoint.com.au

MEDIA CONTACT

Amanda Brown

Verity Public Relations

Ph: 07 5529 5781

amanda.brown@veritypr.com.au