Case Study

Webroot Takes Royal Flying Doctor Service Into the Cloud

Webroot Takes Royal Flying Doctor Service Into the Cloud

The not-for-profit Royal Flying Doctor Service Western Operations (RFDSWO) provides a 24-hour health lifeline for people living, working or travelling in rural and remote areas of Western Australia and the Indian Ocean Territories. However, monitoring and managing the Internet security for the 250 desktop and laptop computers used by shift workers 24-hours a day every day of the year was a challenge for the tightly resourced organisation. Read more.
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Security Awareness Tip

Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).


  1. Have an incident response plan.

  2. Pre-define your incident response team 

  3. Define your approach: watch and learn or contain and recover.

  4. Pre-distribute call cards.

  5. Forensic and incident response data capture.

  6. Get your users on-side.

  7. Know how to report crimes and engage law enforcement. 

  8. Practice makes perfect.

For the full breakdown on this article

Security ABC Guides

Warning: Tips for secure mobile holiday shopping

I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.