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IT in Search of Integrated Service Management
Due to the increasing complexity and demands of IT services, IT departments have rarely been as burdened as they are today. This survey has found that best practice is to adopt standards-based strategies in order to automate simplify IT service management. Click to find out how to decrease costs and boost productivity!
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Get exclusive access to CSO, invitation only events, reports & analysis. Most Read
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Australian Information Security Association issues blunt warning as National Cyber Security Awareness Week begins
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Bank trojan targets users of Bitcoin exchange Mt Gox
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Security a key factor in LogMeIn’s Internet of Things platform
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Big Data Investigations: Opportunity and Risk
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Virtual desktops win the security case for Brisbane lawyers
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Media Releases
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Lan 1 meets demand for cloud security with Authentication-as-a-Service
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Splunk Named a Leader in Gartner Magic Quadrant for SIEM
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Dell Sets Sights on Cisco, Announces Game-Changing NSA Series That Introduces Powerful Next-Gen Firewall Advances for Mid-sized Businesses and Distributed Enterprises
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Silver Peak saves Riverbed customers up to 86 per cent with software upgrade program
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Ovum analysis ranks Orange Business Services ahead of APAC competition for service capability and strategy
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Solution Centres
Security Awareness Tip
Incident handling is a vast topic, but here are a few tips for you to consider in your incident response. I hope you never have to use them, but the odds are at some point you will and I hope being ready saves you pain (or your job!).
- Have an incident response plan.
- Pre-define your incident response team
- Define your approach: watch and learn or contain and recover.
- Pre-distribute call cards.
- Forensic and incident response data capture.
- Get your users on-side.
- Know how to report crimes and engage law enforcement.
- Practice makes perfect.
Security ABC Guides
Warning: Tips for secure mobile holiday shopping
I’m dating myself, but I remember when holiday shopping involved pouring through ads in the Sunday paper, placing actual phone calls from tethered land lines to research product stock and availability, and actually driving places to pick things up. Now, holiday shoppers can do all of that from a smartphone or tablet in a few seconds, but there are some security pitfalls to be aware of.
