Australia has a strong base of skilled security professionals to tap into, but a “dearth of security talent” will drive helped strengthen the case to invest heavily in the expansion of a Sydney facility that will form an increasingly important part of Symantec's global managed-security and security research capability.
The expanded Security Operations Centre (SOC), which Symantec opened last week, will become a centre of gravity for Symantec's regional skills base, with an extra 20 employees expected to be hired in the next 12 months as the company gears up to cater for growing managed security services demand and introduces a range of new services.
“Symantec's investment in its new office in Sydney reaffirms our commitment to Australian customers and partners and positions the company to better support future government and commercial IT cybersecurity initiatives,” Cyber Security Group vice president Samir Kapuria told CSO Australia.
Noting that the growth in targeted attacks had increased market demand for managed security solutions, Kapuria said Australia was a natural base for complementing SOCs in the UK, US, Japan and India “as part of the first line of defence against cyber threats for customers around the world.”
That front-line defence infrastructure handles around 4 trillion threat indicators from hundreds of millions of endpoints and mobile devices per year, and last year identified what Kapuria said was 1 trillion security incidents. Each of these data points helped fill out the company's body of security knowledge for use by staff of the sort that its expanded SOC is expected to attract.
“The high level of technical skills of security professionals in Australia,” he said, “and the multi-lingual capabilities of security professionals in this region allows us to serve a broader spectrum of customers and identify threats across the region.”
Symantec's strengthened services are built partly on a big data-based approach to security intelligence, helping staff pinpoint critical threats and streamlining remediation efforts. The company's Dynamic Malware Analysis Service, for one, allows staff to 'sandbox' malware and safely observe its behaviour to aid in forensic analysis.
Putting the SOC at the front line of the company's security defence efforts is also expected to increase the facility's appeal to security professionals and university graduates, who are being actively courted in the US through initiatives such as an internship program for university students and a regional graduate program.
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