Hong Kong is one of APAC's safest e-commerce markets

Hong Kong is one of the safest environments in APAC for online shopping, with fewer than 5% of buyers having fallen victim to fraud, an international survey indicates.

The survey from PayPal and market research partner GfK also shows that 75% of Hong Kong online shoppers reported never encountering problems with lost or damaged goods.

Nine in ten Hong Kong shoppers make purchases online at least once per month, and around 20% do so at least once per week. A majority (60%) also indicated they use mobile devices to buy things online at least once per month.

Despite the low actual incidents of fraud, 56% of respondents listed fraud as a concern while shopping online, and 65% feel safer shopping online if there are reputable methods of payment.

Hong Kong shoppers are also more likely to trust domestic online stores, with 83% stating that they feel more concerned when shopping on international sites. But shoppers feel comparatively safer buying digital rather than physical goods from overseas.

"Hong Kong consumers are feeling more confident to go online for their shopping and financial needs," PayPal vice president for Asia Pacific merchants services Lawrence Chan commented.

"This developing sense of comfort is likely in response to Hong Kong's online environment becoming safer overall."

Join the CSO newsletter!

Error: Please check your email address.

Tags e-commercegfksecuritypaypalinternet

More about APACPayPal

Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Stories by Computerworld Hong Kong staff

Latest Videos

  • 150x50

    CSO Webinar: The Human Factor - Your people are your biggest security weakness

    ​Speakers: David Lacey, Researcher and former CISO Royal Mail David Turner - Global Risk Management Expert Mark Guntrip - Group Manager, Email Protection, Proofpoint

    Play Video

  • 150x50

    CSO Webinar: Current ransomware defences are failing – but machine learning can drive a more proactive solution

    Speakers • Ty Miller, Director, Threat Intelligence • Mark Gregory, Leader, Network Engineering Research Group, RMIT • Jeff Lanza, Retired FBI Agent (USA) • Andy Solterbeck, VP Asia Pacific, Cylance • David Braue, CSO MC/Moderator What to expect: ​Hear from industry experts on the local and global ransomware threat landscape. Explore a new approach to dealing with ransomware using machine-learning techniques and by thinking about the problem in a fundamentally different way. Apply techniques for gathering insight into ransomware behaviour and find out what elements must go into a truly effective ransomware defence. Get a first-hand look at how ransomware actually works in practice, and how machine-learning techniques can pick up on its activities long before your employees do.

    Play Video

  • 150x50

    CSO Webinar: Get real about metadata to avoid a false sense of security

    Speakers: • Anthony Caruana – CSO MC and moderator • Ian Farquhar, Worldwide Virtual Security Team Lead, Gigamon • John Lindsay, Former CTO, iiNet • Skeeve Stevens, Futurist, Future Sumo • David Vaile - Vice chair of APF, Co-Convenor of the Cyberspace Law And Policy Community, UNSW Law Faculty This webinar covers: - A 101 on metadata - what it is and how to use it - Insight into a typical attack, what happens and what we would find when looking into the metadata - How to collect metadata, use this to detect attacks and get greater insight into how you can use this to protect your organisation - Learn how much raw data and metadata to retain and how long for - Get a reality check on how you're using your metadata and if this is enough to secure your organisation

    Play Video

  • 150x50

    CSO Webinar: How banking trojans work and how you can stop them

    CSO Webinar: How banking trojans work and how you can stop them Featuring: • John Baird, Director of Global Technology Production, Deutsche Bank • Samantha Macleod, GM Cyber Security, ME Bank • Sherrod DeGrippo, Director of Emerging Threats, Proofpoint (USA)

    Play Video

  • 150x50

    IDG Live Webinar:The right collaboration strategy will help your business take flight

    Speakers - Mike Harris, Engineering Services Manager, Jetstar - Christopher Johnson, IT Director APAC, 20th Century Fox - Brent Maxwell, Director of Information Systems, THE ICONIC - IDG MC/Moderator Anthony Caruana

    Play Video

More videos

Blog Posts

Market Place