MongoDB support firm says intruders may have accessed databases

MongoHQ said it's conducting an audit and strengthening its security procedures

MongoHQ, which provides hosting and support for the open-source Mongo database, said attackers may have accessed several of its customers' databases earlier this week.

On Monday, someone accessed an internal support application using a password that had been used for a compromised personal account, wrote Jason McCay, MongoHQ's founder.

The support application contains connection information for customer MongoDB instances, along with lists of databases, email addresses and user credentials hashed with bcrypt, a file encryption tool, McCay wrote. An audit showed that several databases may have been accessed via that support application.

"We believe we have exhausted the scope of this compromise and are directly contacting all affected customers," McCay wrote. "We are continuing to evaluate our audit logs and conducting further investigations with the help of third-party experts."

The company invalidated credentials such as IAM (Identity and Access Management) keys it stored for customers using Amazon Web Services (AWS) for backups. MongoHQ has notified AWS of the accounts that may have been affected, and AWS is offering Premium Support for organizations that need new credentials, McCay wrote.

MongoHQ, which has offices in California and Alabama, provides services to let developers create and manage NoSQL Mongo databases for their applications.

Since the breach, MongoHQ said it has reset the login credentials for its employee accounts, including email, network devices and internal applications. Employee-facing support applications have been disabled until two-factor authentication is enabled, VPN connections to those applications are enforced and employee access permissions are reviewed, McCay wrote.

In the meantime, McCay said MongoHQ is modifying its system to encrypt and decrypt data at the application level, which will mitigate possible damage from the same type of intrusion. It has also hired a security consulting firm to do a penetration test of its application stack, McCay wrote.

"Based on their recommendations, we will be hardening our applications to provide more layers of security," he wrote.

Send news tips and comments to Follow me on Twitter: @jeremy_kirk

Join the CSO newsletter!

Error: Please check your email address.

Tags databasesapplicationssecuritydata breachsoftwareMongoHQdata protection

More about Amazon Web ServicesAmazon Web Services

Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Stories by Jeremy Kirk

Latest Videos

  • 150x50

    CSO Webinar: Will your data protection strategy be enough when disaster strikes?

    Speakers: - Paul O’Connor, Engagement leader - Performance Audit Group, Victorian Auditor-General’s Office (VAGO) - Nigel Phair, Managing Director, Centre for Internet Safety - Joshua Stenhouse, Technical Evangelist, Zerto - Anthony Caruana, CSO MC & Moderator

    Play Video

  • 150x50

    CSO Webinar: The Human Factor - Your people are your biggest security weakness

    ​Speakers: David Lacey, Researcher and former CISO Royal Mail David Turner - Global Risk Management Expert Mark Guntrip - Group Manager, Email Protection, Proofpoint

    Play Video

  • 150x50

    CSO Webinar: Current ransomware defences are failing – but machine learning can drive a more proactive solution

    Speakers • Ty Miller, Director, Threat Intelligence • Mark Gregory, Leader, Network Engineering Research Group, RMIT • Jeff Lanza, Retired FBI Agent (USA) • Andy Solterbeck, VP Asia Pacific, Cylance • David Braue, CSO MC/Moderator What to expect: ​Hear from industry experts on the local and global ransomware threat landscape. Explore a new approach to dealing with ransomware using machine-learning techniques and by thinking about the problem in a fundamentally different way. Apply techniques for gathering insight into ransomware behaviour and find out what elements must go into a truly effective ransomware defence. Get a first-hand look at how ransomware actually works in practice, and how machine-learning techniques can pick up on its activities long before your employees do.

    Play Video

  • 150x50

    CSO Webinar: Get real about metadata to avoid a false sense of security

    Speakers: • Anthony Caruana – CSO MC and moderator • Ian Farquhar, Worldwide Virtual Security Team Lead, Gigamon • John Lindsay, Former CTO, iiNet • Skeeve Stevens, Futurist, Future Sumo • David Vaile - Vice chair of APF, Co-Convenor of the Cyberspace Law And Policy Community, UNSW Law Faculty This webinar covers: - A 101 on metadata - what it is and how to use it - Insight into a typical attack, what happens and what we would find when looking into the metadata - How to collect metadata, use this to detect attacks and get greater insight into how you can use this to protect your organisation - Learn how much raw data and metadata to retain and how long for - Get a reality check on how you're using your metadata and if this is enough to secure your organisation

    Play Video

  • 150x50

    CSO Webinar: How banking trojans work and how you can stop them

    CSO Webinar: How banking trojans work and how you can stop them Featuring: • John Baird, Director of Global Technology Production, Deutsche Bank • Samantha Macleod, GM Cyber Security, ME Bank • Sherrod DeGrippo, Director of Emerging Threats, Proofpoint (USA)

    Play Video

More videos

Blog Posts

Market Place