Salesforce delivers Identity to simplify herding of apps

With the tool, the company wants to help IT administrators consolidate user authentication and application access has delivered an identity product designed to let enterprises consolidate user authentication and application access control on a single tool.

Called Salesforce Identity, the cloud application was announced little over a year ago and released on Tuesday. It will be available for customers with Enterprise and Unlimited Edition licenses for several of the vendor's products, including Sales Cloud, Service Cloud and Salesforce Communities, as well as for customers of the platform as a service.

With Salesforce Identity, the company wants to simplify for IT administrators the process of provisioning and managing their companies' collection of mobile, cloud and on-premises applications, which in many enterprises is growing in size and diversity.

The tool will allow IT departments to manage "any app on any device" for employees, customers and partners, according to, which said the Sierra Club will use the product in online communities for its more than 2 million members.

Salesforce Identity gives administrators directory services, user profile management, usage reports and dashboards and multi-factor authentication, while features for end users include single sign-on.

The tool can be extended and customized via open APIs. It supports identity standards like SAML (Security Assertion Markup Language), OAuth, OpenID Connect and SCIM (System for Cross-domain Identity Management.)

"Salesforce is making good on what they announced last year. They are offering identity and access management services that are interwoven with services that lines-of-business crave," said Gartner analyst Ian Glazer.

The launch of Salesforce Identity represents "a fundamental change" in the identity and access management market, according to Glazer. "Non-traditional identity companies such as Salesforce are aggressively entering the market with hopes of major disruption," he said via email.

Salesforce Identity will cost US$5 per user per month. For an additional dollar per user per month customers get the ability to link the product with existing identity directories and includes a native connector for Active Directory provisioning and single sign-on.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.

Join the CSO newsletter!

Error: Please check your email address.

Tags application developmentCustomer Relationship ManagementapplicationssecuritySalesforce.comAccess control and authenticationsoftwaresystem management

More about GartnerIDGSalesforce.comSierraSierra Club

Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Stories by Juan Carlos Perez

Latest Videos

  • 150x50

    CSO Webinar: The Human Factor - Your people are your biggest security weakness

    ​Speakers: David Lacey, Researcher and former CISO Royal Mail David Turner - Global Risk Management Expert Mark Guntrip - Group Manager, Email Protection, Proofpoint

    Play Video

  • 150x50

    CSO Webinar: Current ransomware defences are failing – but machine learning can drive a more proactive solution

    Speakers • Ty Miller, Director, Threat Intelligence • Mark Gregory, Leader, Network Engineering Research Group, RMIT • Jeff Lanza, Retired FBI Agent (USA) • Andy Solterbeck, VP Asia Pacific, Cylance • David Braue, CSO MC/Moderator What to expect: ​Hear from industry experts on the local and global ransomware threat landscape. Explore a new approach to dealing with ransomware using machine-learning techniques and by thinking about the problem in a fundamentally different way. Apply techniques for gathering insight into ransomware behaviour and find out what elements must go into a truly effective ransomware defence. Get a first-hand look at how ransomware actually works in practice, and how machine-learning techniques can pick up on its activities long before your employees do.

    Play Video

  • 150x50

    CSO Webinar: Get real about metadata to avoid a false sense of security

    Speakers: • Anthony Caruana – CSO MC and moderator • Ian Farquhar, Worldwide Virtual Security Team Lead, Gigamon • John Lindsay, Former CTO, iiNet • Skeeve Stevens, Futurist, Future Sumo • David Vaile - Vice chair of APF, Co-Convenor of the Cyberspace Law And Policy Community, UNSW Law Faculty This webinar covers: - A 101 on metadata - what it is and how to use it - Insight into a typical attack, what happens and what we would find when looking into the metadata - How to collect metadata, use this to detect attacks and get greater insight into how you can use this to protect your organisation - Learn how much raw data and metadata to retain and how long for - Get a reality check on how you're using your metadata and if this is enough to secure your organisation

    Play Video

  • 150x50

    CSO Webinar: How banking trojans work and how you can stop them

    CSO Webinar: How banking trojans work and how you can stop them Featuring: • John Baird, Director of Global Technology Production, Deutsche Bank • Samantha Macleod, GM Cyber Security, ME Bank • Sherrod DeGrippo, Director of Emerging Threats, Proofpoint (USA)

    Play Video

  • 150x50

    IDG Live Webinar:The right collaboration strategy will help your business take flight

    Speakers - Mike Harris, Engineering Services Manager, Jetstar - Christopher Johnson, IT Director APAC, 20th Century Fox - Brent Maxwell, Director of Information Systems, THE ICONIC - IDG MC/Moderator Anthony Caruana

    Play Video

More videos

Blog Posts