Tech Titans Talk: The IDG Enterprise Interview Series

eBay's CIO Succeeds by Innovating and 'Connecting the Dots' eBay CIO Scott Seese says he and his team are using technology and innovation to drive the company's mission of connected commerce. He explains how the ecommerce giant taps into the power of social and mobile to help customers find and purchase exactly what they seek from among millions of sellers. Seese also discusses his strategy for success and why it's important to connect the dots.

Bank of America CIO Says Simplification and Risk Reduction Are Keys to IT Success Bank of America's Catherine Bessant talks about the advantages, and challenges, of being a non-technologist leading IT, as well as the lessons she's learned in navigating the company's super-sized acquisitions. Bessant also talks about her team's bold plan to simplify dramatically the IT environment, as well as reduce risk through design, aggressive training and more.

How IT Innovation and Mobility Empower Unilever Rod Hefford, CIO for Global Customer Development and Supply Chain at Unilever, discusses they key goals of their Compass strategy, how IT is organized to drive innovation globally. Hefford also explains how mobility is empowering Unilever to respond to changing market conditions and customer needs, and is fostering a virtuous cycle of improvement.

HBO's CIO Airs Strategies for IT Success and Developing Next-Gen IT Leaders HBO CIO Michael Gabriel explains why it's imperative for CIOs to understand how their businesses and customers are changing. He also explains why professional development is critical to IT success and shares his views on how business, academia and government need to work together to build strong job growth and develop the next generation of IT leaders.

Kaiser Permanente's CIO Aims to Make Healthcare More Delightful Kaiser Permanente CIO Philip Fasano discusses how the electronic records 'bet' has paid off and how social and mobile technologies will advance the effort. He also offers advice on making big tech projects successful, how to encourage innovation, what it means for CIOs to be the 'CEO' of their organizations and why healthcare provider should be in the business of delighting customers and patients.

Chevron's CIO Talks Transformation and Why IT Leaders Should Smile In the latest installment of the CIO Interview Series, Louie Ehrlich, CIO and president of Chevron Information Technology Company, talks about the most important things he's learned leading a giant, global IT team through massive change. His answers may sound simple, but they're hard- won lessons for Ehrlich, the top tech executive for the nearly $250 billion energy company, whose transformation effort has yielded the better part of a billion dollars in payback for Chevron.

CIO Ensures Western Union Is Wired for the Future In the latest installment of the IDG Enterprise CIO Interview Series, Western Union's John Dick talks about how his team is helping the company capture the opportunities that mobility and social networking offer. Dick also discusses how he re-architected his organization to keep IT at the center of Western Union's evolution and talks about the evolving role of the CIO in business transformation.

How IT Helped Shape UL's New Business Strategy Underwriters Laboratories' CIO Christian Anschuetz discusses UL's recent transformation from a non-profit to a for-profit organization and how IT shaped and supported that change. He weighs in on the consumerization of IT, offers advice for CIOs, explains why 'big data' without 'big discretion' will lead to 'big failure,' and more.

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Verizon Enterprise Solutions Chief: 'We Build Infrastructure at Scale' In the battle for the next generation of enterprise IT, John Stratton carries a lot of weapons. Stratton is president of Verizon Enterprise Solutions, the nearly $30 billion unit formed just over a year ago to deliver networking, cloud, mobility, managed security, telematics and a host of other services in a more coordinated fashion for Verizon's top enterprise buyers. Building on a traditionally strong base of wired and wireless network services, Verizon Enterprise also blends in acquired assets like cloud hosting company Terremark, security company Cybertrust and Hughes Telematics.

Citrix: What Kind of Company is it Anyway? Citrix is many different things to many people. It's a cloud company, it's a virtualization player, it's a mobile technologies vendor and it's a collaboration products provider. But according to Mark Templeton, Citrix CEO since 2001, all of that blends together and fits with where enterprise IT shops are headed.

Juniper CEO Johnson Talks Software, the Company's Recent Challenges and Key Future Directions Juniper Networks had a challenging 2012 as new product cycles were slow to take hold and global economic conditions took a toll on sales. The company also undertook a restructuring that saw 500 positions cut and the departure of four executive vice presidents. As the Sunnyvale, Calif.-based company looks to re-energize its business, particularly with an eye towards enterprises and data centers, CEO Kevin Johnson shared his lessons learned in leading Juniper since 2008, as well as what's ahead for the company in a discussion with IDG Enterprise Chief Content Officer John Gallant and Network World Managing Editor Jim Duffy.

Cloudera CEO Says They're Taking Hadoop Beyond MapReduce In an exclusive interview, the voluble CEO of Cloudera, Mike Olson, holds forth on the company's new Impala project and the boundless potential of Hadoop.

Virtual Instruments CEO: We'the Bridge Between Physical and Virtual John Thompson, former Symantec CEO, explains why the company he now heads offers a better way to manage the performance of cloud infrastructure.

CDW's CEO Discusses Cloud Apps and Reshaping IT In this installment of the IDG Enterprise CEO Interview Series, CDW CEO Thomas Richards spoke with Chief Content Officer John Gallant about how CDW is expanding its strategic services offering, and how mobility and consumerization are expanding growth opportunities for the company. He also talked about the rollout of Windows 8 and the Surface tablet, and why CDW is in an ideal position to capitalize on the big changes reshaping IT.

Red Hat CEO: We're the Cloud Leader -- With Linux In this installment of the IDG Enterprise CEO Interview Series, Whitehurst talked with Chief Content Officer John Gallant about the changing competitive landscape in enterprise software and explained why VMware is now Red Hat's closest rival. He also talked about how Microsoft's transitions to the cloud and a new-generation operating system will benefit Red Hat. Whitehurst also explored why many IT leaders have a fundamentally flawed view of Red Hat's strategy and how his time as an executive with Delta Airlines made him a better tech company CEO.

Webroot's Big Cloud Gamble CEO Dick Williams on the company's move to SaaS and competing for enterprise customers.

CEOs Talk About Outsourcing, Customers, Mobility, Big Data and So Much More In a recent series of interviews, IDG Enterprises's chief content officer, John Gallant, spoke with several CEOs about a wide range of current challenges facing top tech executives. Some put the customer first, and some decidedly do not.

Egenera CEO Stresses Openness in Competing with "Cisco, Cisco, Cisco" Egenera CEO Pete Manca says the company was 10 years ahead of its time in targeting the converged data center infrastructure, but its smooth transition from a hardware-focused company to a software-oriented one in recent years has enabled it to stay in the thick of what's now a booming market pursued aggressively by Cisco, HP and others. As part of our ongoing IDG Enterprise CEO Interview Series, IDGE Chief Content Officer John Gallant spoke recently with Manca about Egenera's strategic shift, its partners and competitors, and a big new product announcement.

HCL CEO Vineet Nayar: Outsourcing is Dead, and There's Nothing Innovative in Cloud Technology The customer always comes first. Except when it comes to HCL, the $6 billion Indian outsourcing make that co-sourcing giant led by CEO Vineet Nayar, who literally wrote the book on a philosophy known as "employees first, customer second." In this latest installment of our CEO Interview Series, Nayar spoke with IDG Enterprise Chief Content Officer John Gallant about how that philosophy is fueling HCL's rapid growth and why more CIOs ought to consider adopting it.

SAP co-CEO Bill Mcdermott Explains its Five-Market Focus If you think SAP equals ERP, Bill McDermott would like a few minutes to set you straight about the 2012 version of the software giant, which he claims is in the midst of "an intellectual renewal." McDermott has been co-CEO -- along with Jim Hagemann Snabe -- of SAP since 2010 and has helped broaden the company's strategy beyond traditional applications and analytics to the cloud, mobile, Big Data and a bet-the-business focus on real-time computing with the HANA in-memory database at the forefront.

NetApp's Tom Georgens: How We Got Big, Stayed Nimble, and View Storage Today In an exclusive interview, NetApp CEO Tom Georgens talks about virtualization, the private cloud, and how his company defines big data.

How Intuit Liberated IT to Embrace Mobile, Social and the Cloud Intuit CEO Brad Smith has deftly steered what was once only a shrink-wrap software company into the cloud and mobile worlds and has led a re-engineering of Intuit's IT organization into a customer-focused, driver of innovation and value.

Andrew Miller: Polycom Will Drive the Next Era of Collaboration In an exclusive interview, Polycom CEO Andrew Miller talks about the impact of mobility on the visual communications market and about Polycom's move to the cloud.

CA Technologies CEO: Doing What the Customer Needs As part of the IDG Enterprise CEO Interview Series, William McCracken, chief executive officer of CA Technologies, spoke at the recent CA World conference to IDGE Chief Content Officer John Gallant about how the concept of 'business service innovation' is driving CA's business.

Q&A: Nimsoft CEO Chris O'Malley Touts New 'Supply Chain of IT' Systems monitoring and management may be headed to the cloud as management-as-a-service. Nimsoft CEO Chris O'Malley explains what that means and how it will affect IT in this Q&A -- part of the ongoing IDG Enterprise CEO Interview Series.

Enterasys CEO: Total Cost of Ownership Sets Us Apart How's this for a challenge? The CEO dies suddenly and you're tabbed to take his place -- on the heels of your network infrastructure company entering into a major new strategic partnership and in the midst of the worst economic downturn since the Great Depression. Oh, did I mention your competition includes some companies named Cisco Systems, Hewlett-Packard and Juniper Networks, among others?

CEO Compensation:

SUSE Linux Top Exec: Interoperability is Key In this latest installment of the IDG Enterprise CEO Interview Series, SUSE president and GM Nils Brauckmann shared with IDGE Chief Content Officer John Gallant his views on the future of open source, his strategy for competing against Red Hat, and Suse's plans for helping customers build private and hybrid clouds. He also outlined his philosophy for working successfully with the open source community, talked about the role desktop Linux will and won't play in the enterprise, and explained where Suse's partnership will Microsoft is headed.

TIBCO CEO: How Real-Time Computing Will Change the Landscape Tibco CEO Vivek Ranadive talks with IDGE Chief Content Officer John Gallant about why your company needs to move to real-time computing and how TIBCO's 'two-second advantage' can change your business.

Acme Packet's 'Building a Signaling System for the Internet' Not familiar with the terms "session border controller" or "session delivery network" Don't worry. Andy Ory, CEO of fast-growing Bedford, Mass.- based Acme Packet, is more than happy to share his passionate vision of how SBCs and SDNs -- and the emerging era of "pt-in communications"-- will change your business and the world.

Michael Dell Interview: We're a 'Solutions' Company In an exclusive interview, CEO Michael Dell talks about his company's new direction and its plans to serve a diverse midmarket.

RightNow CEO on Improving the Customer Experience For Greg Gianforte and his colleagues at Bozeman, MT, based RightNow Technologies, Inc., customer relationship management is so, well, yesterday. The key focus for companies today, Gianforte told IDG Enterprise Chief Content Officer John Gallant in this installment of the IDGE CEO Interview Series, is dramatically improving the 'customer experience' in all the places consumers touch organizations - from the Web to the call center.

Attachmate Boss on Novell Buyout: Great Brands, Little Overlap The Attachmate Group this week finalized its $2.2 billion buyout of network industry pioneer Novell, which begins the next phase of its evolution. Attachmate will operate Novell as two separate business units, one focused on the Novell brand and the other on the SUSE Linux brand. In addition, the privately held Attachmate Group has business units focused on the Attachmate and NetIQ brands. IDG Enterprise's Chief Content Officer John Gallant spoke with Attachmate Chairman and CEO Jeff Hawn shortly after the Novell deal was sealed to get his thoughts on what the acquisition means for Attachmate and its new and old customers.

LANDesk CEO Talks Up 'End User In' Strategy LANDesk Software CEO Steve Daly says success in managing and securing your IT environment means managing from the 'end user in,' not from the data center out.

Meru Networks: Closing in on All-Wireless Enterprise Network Meru Networks claims to have been the first company to deliver an 802.11n access point and is now riding that technology's popularity as enterprises move increasingly to high-speed wireless networks. In this installment of the IDG Enterprise CEO Interview Series, Meru President and Ihab Abu-Hakima speaks with IDGE Chief Content Officer John Gallant about what sets Meru apart from bigger competitors with broader networking product lines such as Cisco and HP as well as what needs to be done by enterprises to manage and secure networks being flooded by iPads, smartphones and other devices.

QlikTech CEO's Secret Weapon: Your Frustration With Big BI Business users often watch as IT deploys costly, complex BI programs that take months to arrive -- then fail to deliver the needed insights. QlikTech CEO Lars Bjork says you don't have to take it anymore. In this Q&A, he explains how his company's data discovery tools give the power to users -- and even help police crack murder cases.

NetSuite's CEO Cashes in on Cloud Mania An exclusive interview with Zach Nelson, CEO of NetSuite, reveals the challenges and rewards of being the leading ERP-as-a-service provider.

CEO Teardowns:

HP's Leo Apotheker: We're Heading to the Cloud A day after Hewlett-Packard CEO Leo Apotheker outlined his strategic vision for HP -- a plan chock-full of new cloud offerings -- he sat down with IDG Enterprise Chief Content Officer John Gallant and InfoWorld Editor in Chief Eric Knorr to share his thoughts on a wide variety of issues.

Cloud Security: Symantec CEO Shares Why It's a Game Changer Symantec Corp. CEO Enrique Salem outlines why 03 is such a critical initiative for the company, and how cloud and virtualization changed the security threat landscape and the business opportunities for Symantec.

SonicWall CEO: App Awareness Crucial for Security SonicWall once focused on small and midsize businesses, but its introduction earlier this year of a next-generation firewall line dubbed SuperMassive leaves no doubt that the company is now taking aim at larger enterprises. In fact, the privately-held San Jose company's CEO, Matt Medeiros, says the enterprise market accounted for nearly half of SonicWall's sales over the past six months.

F5 Networks Gunning for More Data Center Control Interview with Sean McAdam, CEO of F5 Networks, which has managed to garner nearly half of the Layer 4-7 switching market.

Aruba has Smartphone, IPad-Crazy Enterprise Covered The influx of smartphones, tablets and other wireless devices into businesses is making many employees more productive, but Aruba Networks is seeing firsthand how much strain all of this newfound mobility is putting on the enterprise IT and security staffs that are its customers. In this installment of the IDG Enterprise CEO Interview Series, IDGE Chief Content Officer John Gallant spoke with Aruba CEO Dominic Orr about the changing wired/wireless network architecture, competing with Cisco Systems, exploiting the cloud and the rise of 802.11n.

Brocade CEO: Ethernet Fabrics Will Undermine Dominant Cisco Mon, November 15, 2010 - Brocade swallowed Foundry Networks a few years ago and has been hard at work ever since marrying the best of Brocade's storage network assets with Foundry's high-end Ethernet network tech. The result, says CEO Michael Klayko, is an emerging product line that positions the company perfectly for the demands of the virtualized, cloud-ready data center, and perfectly to steal share from Cisco.

Avaya CEO: How Video Will Change Business World Last Wednesday, Avaya, Inc. made a splash in New York City with a portfolio of new collaboration products, including the Flare Experience multimedia conferencing system, a new tablet designed to support the Flare software and the web.alive (stet) virtual reality meeting service, among other offerings. In the latest installment of the IDG Enterprise CEO Interview Series, IDGE Chief Content Officer John Gallant talked with Avaya leader Kevin Kennedy about the company's collaboration strategy, how the new products change the competitive battle with Microsoft Corp. and Cisco Systems, Inc., and what it's going to take to make video a part of everyday life for business users.

Riverbed CEO: Cisco Doesn't Own The Cloud Jerry Kennelly, Co-founder, chairman and CEO of Riverbed Technology, on where Riverbed goes beyond WAN optimization.

What Makes Sybase Worth Nearly $6 Billion to SAP? Sybase CEO John Chen, in an interview shortly before SAP announced plans to buy Sybase for about $6 billion, gives clues about why his company might be worth so much. The mobile enterprise has a lot to do with it.

Seven Questions with Cisco CEO John Chambers Cisco CEO John Chambers talks virtualization, cloud, and the "Cisco Tax," in this installment of the IDG Enterprise CEO Interview Series.

SAS Chief: Hot on Fraud Detection, Cool on Cloud Computing At a recent media event, SAS CEO Dr. Jim Goodnight spoke with IDG Enterprise Chief Content Officer John Gallant about how businesses did -- and didn't -- take advantage of BI during the downturn and how the economy has changed the playing field in the BI market.

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