HP offering data-breach response and remediation services

HP today announced data-breach remediation services intended to help organizations prepare for an incident related to data loss that would require fast response to meet both legal and digital forensics requirements.

"It's not if, it's when a breach occurs," said Andrzej Kawalec, global chief technology officer at HP Enterprise Security.

[ Symantec CEO on reorg: "Our system is just broken" ]

HP's services from consultants include working with internal security and management teams to prepare for regulatory notifications and public response by establishing a clear set of practices and processes for data breach incidents. It also includes the HP Breach Response Service for round-the-clock monitoring to detect and respond to intrusions, with HP on call to dispatch its security team to the client's location to investigate any breach and work through remediation.

Jeremy Ward, manager at HP Security Services in the U.K., said HP can provide digital and computer forensics services to pull together evidence related to a data breach. "The forensics readiness services gets the clients prepared," Ward said. HP anticipates its services, which would cost about $20,000 depending on the size of the business, will have the most initial demand in North America and Europe, though the need could come from "anywhere in the world."

Ellen Messmer is senior editor at Network World, an IDG publication and website, where she covers news and technology trends related to information security. Twitter: @MessmerE. Email: emessmer@nww.com.

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