Merchant information may have been stolen from Global Payments

Hackers had access to servers hosting personal information of merchant applicants, Global Payments said

Hackers might have stolen the personal information of individuals who applied for a merchant account with card payment processor Global Payments.

"We have recently learned of potential unauthorized access to servers containing personal information from a subset of merchant applicants," Paul Garcia, Global Payments' chairman and CEO, said during a conference call with shareholders on Tuesday.

It's not clear whether the attackers actually accessed or copied the merchant data stored on the server, Garcia said. "However, we are notifying certain individuals in the U.S. whose personal information may have been subject to access."

Affected individuals will be offered free credit monitoring services and identity protection insurance of US$1 million. The three U.S. major credit reporting agencies have also been advised about the incident, Garcia said.

Garcia declined to share an exact number of individuals potentially affected by the unauthorized access to servers that contained merchant data, citing an ongoing process of analyzing that information.

Back in April, Global Payments announced that hackers managed to break into its payment processing system and stole Track 2 data corresponding to almost 1.5 million credit and debit cards. Track 2 data includes account numbers and card expiration dates, but not cardholder names or Social Security numbers.

The data breach is still being investigated by security experts and law enforcement authorities. The unauthorized access to servers containing merchant data was uncovered as a part of that investigation.

Following the incident, some of the credit card brands removed Global Payments from their lists of service providers compliant with the payment card industry data security standard (PCI-DSS). The company has hired an independent security assessor to review its security procedures and plans to reapply for certification once that audit is complete.

The company did not specify what kind of personal details were potentially exposed by the newly discovered breach. However, the latest notifications are unrelated to cardholder data, Amy W. Corn, Global Payments' senior vice president of marketing and corporate communications, said via email.

Join the CSO newsletter!

Error: Please check your email address.
Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Stories by Lucian Constantin

Latest Videos

  • 150x50

    CSO Webinar: The Human Factor - Your people are your biggest security weakness

    ​Speakers: David Lacey, Researcher and former CISO Royal Mail David Turner - Global Risk Management Expert Mark Guntrip - Group Manager, Email Protection, Proofpoint

    Play Video

  • 150x50

    CSO Webinar: Current ransomware defences are failing – but machine learning can drive a more proactive solution

    Speakers • Ty Miller, Director, Threat Intelligence • Mark Gregory, Leader, Network Engineering Research Group, RMIT • Jeff Lanza, Retired FBI Agent (USA) • Andy Solterbeck, VP Asia Pacific, Cylance • David Braue, CSO MC/Moderator What to expect: ​Hear from industry experts on the local and global ransomware threat landscape. Explore a new approach to dealing with ransomware using machine-learning techniques and by thinking about the problem in a fundamentally different way. Apply techniques for gathering insight into ransomware behaviour and find out what elements must go into a truly effective ransomware defence. Get a first-hand look at how ransomware actually works in practice, and how machine-learning techniques can pick up on its activities long before your employees do.

    Play Video

  • 150x50

    CSO Webinar: Get real about metadata to avoid a false sense of security

    Speakers: • Anthony Caruana – CSO MC and moderator • Ian Farquhar, Worldwide Virtual Security Team Lead, Gigamon • John Lindsay, Former CTO, iiNet • Skeeve Stevens, Futurist, Future Sumo • David Vaile - Vice chair of APF, Co-Convenor of the Cyberspace Law And Policy Community, UNSW Law Faculty This webinar covers: - A 101 on metadata - what it is and how to use it - Insight into a typical attack, what happens and what we would find when looking into the metadata - How to collect metadata, use this to detect attacks and get greater insight into how you can use this to protect your organisation - Learn how much raw data and metadata to retain and how long for - Get a reality check on how you're using your metadata and if this is enough to secure your organisation

    Play Video

  • 150x50

    CSO Webinar: How banking trojans work and how you can stop them

    CSO Webinar: How banking trojans work and how you can stop them Featuring: • John Baird, Director of Global Technology Production, Deutsche Bank • Samantha Macleod, GM Cyber Security, ME Bank • Sherrod DeGrippo, Director of Emerging Threats, Proofpoint (USA)

    Play Video

  • 150x50

    IDG Live Webinar:The right collaboration strategy will help your business take flight

    Speakers - Mike Harris, Engineering Services Manager, Jetstar - Christopher Johnson, IT Director APAC, 20th Century Fox - Brent Maxwell, Director of Information Systems, THE ICONIC - IDG MC/Moderator Anthony Caruana

    Play Video

More videos

Blog Posts