Group files FTC complaint against Google for privacy changes

The Center for Digital Democracy calls on the FTC to halt the proposed changes scheduled for March 1
  • Grant Gross (IDG News Service)
  • — 23 February, 2012 02:53

The U.S. Federal Trade Commission should force Google to halt its plan to consolidate user identities across its services and fine the company for violating an October privacy settlement with the agency, privacy group the Center for Digital Democracy said in a complaint filed Wednesday.

Google is not making the changes to its privacy policy to provide convenience to users, as it claims, but to better track them and deliver targeted advertising, the CDD complaint said. "Google has communicated its real plans to expand data targeting throughout all it services, and to better compete against Facebook, to its advertising customers," said Jeffrey Chester, CDD's executive director. "They have failed to tell the truth to consumers."

The FTC should require Google to "accurately and honestly" inform users about the reason for the changes, Chester wrote in his complaint.

Even though Google has not yet rolled out the privacy changes, its plans violate an FTC settlement over Google's aborted Buzz rollout, Chester said. The Buzz settlement allows the FTC to assess fines of US$16,000 per violation and applies to "future actions," according to the FTC.

The plan, announced in January, is "a digital fait accompli, so to speak," Chester said.

Google representatives did not immediately respond to a request for comments on the CDD complaint. An FTC representative didn't immediately respond, either.

Other privacy groups have also complained about the proposed changes. Earlier this month, the Electronic Privacy Information Center filed a lawsuit against the FTC for the agency's alleged failure to enforce the privacy settlement.

The CDD complaint is not related to recent reports that Google has changed the privacy settings in the Safari and Internet Explorer browsers in order to install cookies. CDD doesn't plan to file a complaint about those reports, but is instead focused on the proposed changes to the company's privacy policy, Chester said.

Google plans to roll out the changes on March 1. Chester called on the FTC to act quickly to block the privacy changes, and he called on Google to delay the changes until an FTC investigation can be completed.

Google will use the new privacy practices to collect more personal data about YouTube, smartphone and computer users so that the company can deliver more personalized ads, the CDD complaint said. Google has rolled out several new initiatives in the past year focused on delivering better targeted ads, the complaint said.

The FTC settlement requires Google to get "express affirmative consent" from users before sharing their personal information with third parties, and the new privacy policy will allow Google to share more information with Vivaki, a targeted ad company that Google announced a partnership with in November, the complaint said.

Grant Gross covers technology and telecom policy in the U.S. government for The IDG News Service. Follow Grant on Twitter at GrantGross. Grant's e-mail address is grant_gross@idg.com.

Tags: advertising, Center for Digital Democracy, Google, government, internet, Internet-based applications and services, Jeffrey Chester, legal, legislation, privacy, security, U.S. Federal Trade Commission

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Security Awareness Tip
Clearswift tips: Guidelines for introducing and policing an effective IT Policy

1. Make it clear that the policy is not about playing ‘Big Brother’ but to ensure the security of employees, company information and data and to safeguard the company’s reputation.
2. Invest time to get buy-in from managers and their teams.
3. Convey the message of flexibility – with regard to social media, it is not about blocking staff usage but working in everyone’s interests to ensure that threats are contained.
4. Introduce a regular company-wide training programme that everyone attends at regular intervals throughout the year, not merely as part of an induction programme.
5. Within the training programme make sure that there are specific examples to demonstrate each rule or regulation, and that there is a clear explanation of the dangers of casual or careless talk on social networking sites. Again use examples, employees need to understand the consequences of raising a throwaway comment that has negative connotations for the business, as much as they need to be aware of dangers of making a more direct but ill-considered attack on a competitor, regulator or even a fellow colleague. They need to be clearly advised on any impact on the company and/or legal action or inquires that may be raised as a result.
6. Alert employees to any changes in policy through regular clear communication.
7. Reinforce the operational policy guidelines regularly, cover everything from blogging to Facebook, LinkedIn and Twitter.
8. Ensure that the rules are fair and that they apply throughout the business.
9. Enforce the rules – if there is a deliberate or malicious contravening, disciplinary action needs to be taken. A policy isn’t worth having if it is seen to be lax and unenforced.
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Phil Vasic is Regional Director, APAC, at Clearswift, the software security company www.clearswift.com
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