Medvet Labs investigating patient data leak

Up to 800 addresses accessible online due to software error

Underdale, South Australia-based paternity and drug-testing laboratory, Medvet Laboratories, has launched an investigation into an online software error which caused the details of 800 patient's delivery addresses and product details entered into its Web store to be visible online.

According to the company, no customer bank account details or results of tests were released as a result of the glitch, which occurred on Friday, July 15.

SA Health, which runs the lab, said in a statement that some of these details were picked up by Google's search engine.

However, all the delivery and order details have now been removed from Google's servers.

Medvest Laboratories managing director, Greg Johansen, said in a statement that it closed the Web store as soon as it heard about the data leakage.

"All client information has now been removed and is no longer available on the internet. The Medvet Laboratories board has instructed that an independent investigation is undertaken immediately into how this has occurred, who is affected and what can be done to address it," Johansen said.

Once the company had "all the facts", he said it would contact the customers whose details have been published to the internet.

"We sincerely apologise for this occurring and for any embarrassment this may have caused to our clients," Johansen said.

"If you have any concerns in regards to this matter please contact me on 08 8132 7410."

Got a security tip-off? Contact Hamish Barwick at hamish_barwick at

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow Computerworld Australia on Twitter: @ComputerworldAU

Join the CSO newsletter!

Error: Please check your email address.

Tags security

More about Google

Show Comments

Featured Whitepapers

Editor's Recommendations

Solution Centres

Stories by Hamish Barwick

Latest Videos

  • 150x50

    CSO Webinar: Will your data protection strategy be enough when disaster strikes?

    Speakers: - Paul O’Connor, Engagement leader - Performance Audit Group, Victorian Auditor-General’s Office (VAGO) - Nigel Phair, Managing Director, Centre for Internet Safety - Joshua Stenhouse, Technical Evangelist, Zerto - Anthony Caruana, CSO MC & Moderator

    Play Video

  • 150x50

    CSO Webinar: The Human Factor - Your people are your biggest security weakness

    ​Speakers: David Lacey, Researcher and former CISO Royal Mail David Turner - Global Risk Management Expert Mark Guntrip - Group Manager, Email Protection, Proofpoint

    Play Video

  • 150x50

    CSO Webinar: Current ransomware defences are failing – but machine learning can drive a more proactive solution

    Speakers • Ty Miller, Director, Threat Intelligence • Mark Gregory, Leader, Network Engineering Research Group, RMIT • Jeff Lanza, Retired FBI Agent (USA) • Andy Solterbeck, VP Asia Pacific, Cylance • David Braue, CSO MC/Moderator What to expect: ​Hear from industry experts on the local and global ransomware threat landscape. Explore a new approach to dealing with ransomware using machine-learning techniques and by thinking about the problem in a fundamentally different way. Apply techniques for gathering insight into ransomware behaviour and find out what elements must go into a truly effective ransomware defence. Get a first-hand look at how ransomware actually works in practice, and how machine-learning techniques can pick up on its activities long before your employees do.

    Play Video

  • 150x50

    CSO Webinar: Get real about metadata to avoid a false sense of security

    Speakers: • Anthony Caruana – CSO MC and moderator • Ian Farquhar, Worldwide Virtual Security Team Lead, Gigamon • John Lindsay, Former CTO, iiNet • Skeeve Stevens, Futurist, Future Sumo • David Vaile - Vice chair of APF, Co-Convenor of the Cyberspace Law And Policy Community, UNSW Law Faculty This webinar covers: - A 101 on metadata - what it is and how to use it - Insight into a typical attack, what happens and what we would find when looking into the metadata - How to collect metadata, use this to detect attacks and get greater insight into how you can use this to protect your organisation - Learn how much raw data and metadata to retain and how long for - Get a reality check on how you're using your metadata and if this is enough to secure your organisation

    Play Video

  • 150x50

    CSO Webinar: How banking trojans work and how you can stop them

    CSO Webinar: How banking trojans work and how you can stop them Featuring: • John Baird, Director of Global Technology Production, Deutsche Bank • Samantha Macleod, GM Cyber Security, ME Bank • Sherrod DeGrippo, Director of Emerging Threats, Proofpoint (USA)

    Play Video

More videos

Blog Posts

Market Place